Profilo professionale
Panoramica
Esperienza lavorativa
Istruzione
Competenze
Certificazioni
SKILLS
Hobby e interessi
Risultati conseguiti
Cronologia
Generic

CAROLINA MARTOS VELÁZQUEZ

Milano

Profilo professionale

Results-driven, dedicated to delivering high-quality outcomes, driving continuous improvement, and creating value through collaboration, efficiency, and strategic execution.

Panoramica

4
4
Languages
1
1
Certification
10
10
years of professional experience

Esperienza lavorativa

Brand Strategy & Communications

Dieffe Kinloch Milano
Minano
2022.09 - ad oggi

LUXURY ACCESSORIES

  • Sales Representative | Coordinate appointments, showroom visits and activities. Identify strategies, priorities, and action frameworks (commercial, promotional activity, marketing, management, reporting, etc.).
  • Back Office Support | Track and following each part of the process until the final product as well with the commercial targets.
  • Project Magement | Budget administration and management, including supplier payments, external staff coordination, and oversight of all incoming visual merchandising materials.
  • Event & Social Media Coordinator | Brand recognition, capture market trends through external events. Coordination of Pop Up events, from planning to execution. Development and implementation of integrated communication strategies to increase brand visibility. Collaboration with influencers and key industry figures to promote the brand.
  • Visual Merchandiser | Training staff, managing in-store display spaces, window displays, sales analysis to optimize product placement and increase inventory turnover, development of merchandising plans to maximize product visual impact, inventory monitoring to ensure timely updates of the sales floor, creation of seasonal and promotional window displays, product labeling, product placement and cross-selling optimization.

Counter Manager

Aveda & Mac Cosmetics | Estée Lauder
Como
2022.01 - 2022.08
  • Responsable counter manager | Key holder, managed the assigned team, performance monitoring, overseeing task allocation and responsibility assignment.
  • Beauty advisor & sales | sales assistant

Management Assistant

Estée Lauder, Company Store Cassina
Milano
2021.06 - 2021.12
  • Sales and management assistant | Key holder, administration support such as controlling paper workflow and daily assisting stores inside the country, planned and organized assigned events, such as temporary Pop Up's, managing the calendar to prioritize and accommodate high-priority tasks.

Customer Service & Sales Assistant

Estée Lauder, Mac Cosmetics
2019.06 - 2021.06
  • Sales and management assistant.
  • Administrative and management responsibility
  • Beauty advisor
  • Key holder

Customer Service & Sales Assistant

Kiko Milano Milano
2018.08 - 2019.06
  • Beauty Advisor and Lead Makeup Assistant for fashion runways
  • Sales assistant
  • Management assistant

Social Media Manager

Sexto Sentido, Queretaro
2015.01 - 2016.12
  • Community management and client social media oversight, including daily monitoring and updates of promotions, events, and multimedia content across brand channels.

Clients included: Everyteen, Finca Sala Vivé by Freixenet, Vuela en Globo, Mars Chocolate & Pedigree.

  • Provided support in project development and follow-up, contributing creative input across campaigns and content production.
  • Public Relations – Advertising and Communication Agency. Previously collaborated with the agency as a freelance professional since 2012, developing creative concepts and art directing photo and video shoots.

People Engagement & Communications

Universidad del Valle de Mexico
2013.01 - 2016.12
  • Designed, developed and implemented projects for social and educational events of the university.
  • Public relationships, related with the local community and media and educational or social events outside the university.
  • Established “Día Verde UVM” as a commemorative day to promote ecological and environmental student projects boosting all kind of initiatives along with the state support, and leading all the cooperatives with brands and partnerships.

Leader Workshop

CALI Centro de Apoyo y Calidad de Vida, Querétaro
2015.08 - 2016.06

Non-Governmental Organization (NGO)

  • Designed and developed an image project, in order to approach the students with right patterns on how to develop their own image and encouraging them with values to a better self esteem.

Istruzione

Bachelor's Degree in Communication Studies - Organizational Communication

Universidad del Valle de Mexico
Queretaro
2016-06

Diploma - Fashion Styling & Communication

NABA, Nuova Accademia di Belle Arti
Milano
2015-06

Competenze

  • Quick Learner
  • Strategic Content Planning
  • Program Development
  • Event Scheduling
  • Time Management
  • Guest Experience Management
  • Interpersonal and Communication Skills
  • Adaptability
  • Problem Solving
  • Team Building
  • Microsoft Office

Certificazioni

European Certificate in Structure and Digital Multimedia, CIEL- International European Certificate Jan 2014 — Jun 2016 | Madrid

  • Labour market needs.
  • Campaign Strategy: Public-facing messaging tied to climate change, human rights, and toxic chemical phaseouts.
  • Media Relations: Press releases, statements, and legal-to-public translation of international court hearings.

Diploma- International Summer School Program, University of Liverpool Jun 2015

  • Corporate social responsibility, sustainability and business ethics.
  • Consumer Behaviour
  • Global Marketing, Thinking Global, Acting Local.
  • Critical thinking in an age of fake news and false information.

Global Business & International Management, Walden University, Minnesota Jan 2014 — Dec 2015

  • Leadership in contemporary business.
  • Supply chain management.

W.H.M.I.S. | Blanche MAcdonald Centre, Vancouver, Ca. - May 2010

Workplace Hazardous Materials Information System, Canada's national hazard communication standard.

SKILLS

Spanish /native
Esperto
English / TOIFEL
Esperto
Italian / B2
Avanzato
French / B1
Base

Hobby e interessi

  • Travel and cultural exploration
  • Languages and intercultural communication
  • Networking e public speaking
  • Personal Development & Continuous Learning

Risultati conseguiti

Passionate about building strong relationships, improving organizational efficiency, and delivering high-quality results. Seeking to contribute to a dynamic organization where I can apply my communication, organizational, and problem-solving skills while continuing to grow professionally.

Cronologia

Brand Strategy & Communications

Dieffe Kinloch Milano
2022.09 - ad oggi

Counter Manager

Aveda & Mac Cosmetics | Estée Lauder
2022.01 - 2022.08

Management Assistant

Estée Lauder, Company Store Cassina
2021.06 - 2021.12

Customer Service & Sales Assistant

Estée Lauder, Mac Cosmetics
2019.06 - 2021.06

Customer Service & Sales Assistant

Kiko Milano Milano
2018.08 - 2019.06

Leader Workshop

CALI Centro de Apoyo y Calidad de Vida, Querétaro
2015.08 - 2016.06

Social Media Manager

Sexto Sentido, Queretaro
2015.01 - 2016.12

People Engagement & Communications

Universidad del Valle de Mexico
2013.01 - 2016.12

Bachelor's Degree in Communication Studies - Organizational Communication

Universidad del Valle de Mexico

Diploma - Fashion Styling & Communication

NABA, Nuova Accademia di Belle Arti
CAROLINA MARTOS VELÁZQUEZ