Summary
Overview
Work History
Education
Skills
Language Skills
Timeline
Digital Skills
Personal Information
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Carolina Redi

Carolina Redi

Cortona

Summary

Motivated and ambitious young professional, eager to grow and learn. I aspire to move abroad to broaden my experience, embrace new cultures, and contribute with enthusiasm, dedication, and a positive attitude.

Overview

2026
2026
years of professional experience

Work History

Front and Back Office Medical Assistant

ISTITUTO ANDREA CESALPINO, ALLIANCE MEDICAL
  • Reception of patients, registration of personal data and carrying out front office activities.
  • Cash management, payments and paper or digital invoicing.
  • Management, organization and updating of the patient appointment calendar.
  • Management and archiving of medical and administrative information documentation.
  • Management of incoming and outgoing medical center phone calls.
  • Communication with other medical facilities for the confirmation of medical records in order to avoid misdiagnosis.
  • Friendly welcome of customers, answering general questions and collecting information about the nature of the visit.
  • Directing customers to the competent offices according to the needs reported.
  • Management and sorting of incoming and outgoing mail, both paper and electronic.
  • Maintenance of order in the areas used at the reception.

Payroll Clerk

ARGONET SRL (Software Production Company)
  • Specific tasks related to the consulting service and problem resolutions related to software payrolls
  • Acceptable experience in accounting

Medical Office Assistant

AMBULATORIO VETERINARIO R. R.
  • Management of communications via e-mail or phone with customers, suppliers and industry professionals.
  • Management of documentation and secretarial activity.
  • Management of bookings for outpatient visits.
  • Cash management, payments and paper or digital invoicing.
  • Inserting invoices in the portal.
  • Reception of patients, registration of personal data and carrying out front office activities.

Administrative and Secretarial Employee

3L IMPIANTI SRL
02.2025 - Current
  • Coordination of secretarial activities to support the team and improve operational efficiency.
  • Management of administrative documentation and correspondence to ensure effective communication.
  • Management and sorting of phone calls, e-mails and paper mail.
  • Analysis of discrepancies found between invoices and supporting documentation for immediate resolution.
  • Management of assigned activities in full autonomy thanks to the skills gained.
  • Supplier relationship management to optimize purchasing conditions and costs.
  • Presentation of quotes to customers, highlighting the competitive advantages of our services.

Education

High School Diploma -

Business Administration,Finance And Marketing-Tourism Sector
Cortona, Italy
06-2023

Bachelor's Degree - Criminology And Investigative Sciences

Uni-Internazionale Università Popolare Degli Studi Di Milano
Milan, Italy

Skills

  • Strong verbal and written communication
  • Reliability in tasks
  • Adaptability and flexibility
  • Organizational skills
  • Meticulous accuracy
  • Effective time prioritization
  • Public engagement skills
  • Confidentiality and discretion
  • Polished professional image
  • Independently structured work
  • Strong leadership abilities

Language Skills

Italiano
Bilingual or Proficient (C2)
English
Intermediate (B1)
French
Intermediate (B1)
Spanish
Intermediate (B1)
Russian
Beginner (A1)

Timeline

Administrative and Secretarial Employee

3L IMPIANTI SRL
02.2025 - Current

Front and Back Office Medical Assistant

ISTITUTO ANDREA CESALPINO, ALLIANCE MEDICAL

Payroll Clerk

ARGONET SRL (Software Production Company)

Medical Office Assistant

AMBULATORIO VETERINARIO R. R.

High School Diploma -

Business Administration,Finance And Marketing-Tourism Sector

Bachelor's Degree - Criminology And Investigative Sciences

Uni-Internazionale Università Popolare Degli Studi Di Milano

Digital Skills

  • Mastery of use of the Microsoft Office package
  • Mastery of IOS and Android operating systems
  • Excellent knowledge of design and presentation tools (Canva, Prezi, Artsteps, StoryMap, Picsart, Pages, WeVideo, Clips, WordPress, Google sites and Google presentations)
  • Excellent command of Social Media (Instagram, Facebook, TikTok, Youtube and Twitter/X)
  • Mastery of the use of online sales sites

Personal Information

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Carolina Redi