Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Caterina Florio

Florence

Summary

Adept Makeup Artist and Sales Assistant with a proven track record of elevating client satisfaction through creative makeup application and expert product knowledge. At Freelance and Intimissimi, enhanced beauty and sales outcomes by mastering skin-tone management and building strong customer relationships. Excelled in high-definition makeup and interpersonal skills, consistently adapting to industry trends.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Makeup Artist

Freelance
03.2023 - 12.2023
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Assessed customer skin tone and complexion to determine appropriate products and materials to use.
  • Adapted quickly to emerging makeup trends, keeping services relevant and appealing to broad client base.
  • Coordinated with photographers and stylists to achieve desired looks for editorial shoots, ensuring cohesive and striking visual outcomes.

Sales Assistant

Intimissimi
10.2021 - 10.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Established rapport with customers using active listening and interpersonal skills.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Updated product displays regularly, keeping store appearance fresh and appealing.

Makeup Artist

Freelance
01.2018 - 09.2021
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Sanitized makeup tools to avoid spread of infection.
  • Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
  • Adapted quickly to emerging makeup trends, keeping services relevant and appealing to broad client base.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.

Sales Assistant Intern

Calvin Klein
05.2018 - 11.2018
  • Supported visual merchandising efforts, creating eye-catching displays that promoted key products.
  • Increased sales by proactively engaging with customers and providing product recommendations.
  • Participated in staff training sessions to broaden knowledge of industry trends and best practices.
  • Maintained an organized and visually appealing store environment to attract and retain clientele.
  • Assisted in inventory management for optimal stock levels and timely order fulfillment.
  • Provided exceptional support to fellow team members during peak hours or high-volume periods, ensuring smooth operations across all departments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Recommended complementary purchases to customers, increasing revenue.

Education

Make Up Artist Certificate LEVEL II - Beauty

MUD Make-up Designer
Milan, Italy
11-2017

Make Up Artist Certificate LEVEL I - Beauty

MUD Make-up Designer
Milan, Italy
10-2017

Admission 5th Year High School - Classical Literature And Humanities

Liceo Classico Galileo
Florence, Italy
05-2017

Skills

  • Sales and upselling
  • Clear communication
  • Product knowledge
  • Detail-orientated
  • Sales strategy
  • Product promotion
  • Problem-solving
  • Visual merchandising
  • Beauty treatment recommendation
  • Customer consultation
  • Trend monitoring
  • Makeup application

Certification

  • Make up Artist Certificate, MUD Make-up Designory Academy

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Makeup Artist

Freelance
03.2023 - 12.2023

Sales Assistant

Intimissimi
10.2021 - 10.2022

Sales Assistant Intern

Calvin Klein
05.2018 - 11.2018

Makeup Artist

Freelance
01.2018 - 09.2021

Make Up Artist Certificate LEVEL II - Beauty

MUD Make-up Designer

Make Up Artist Certificate LEVEL I - Beauty

MUD Make-up Designer

Admission 5th Year High School - Classical Literature And Humanities

Liceo Classico Galileo

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