Catriona Kennedy

• Online english language teaching and coaching professionals in companies, preparing them for workplace interactions.
• Both individual and group lessons consisting of up to 10 students.
• Prepared and implemented lesson plans covering relevant course topics.
• Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
• Assessed student progress and provided feedback to improve performance and establish academic success.

• For luxury fashion brand Donna Karan and sub brands DKNY & DKNY Jeans, in addition to high end multi-brand stores
• Total of 16 stores in throughout Middle East: Jeddah, Riyadh, Khobar, Bahrain and Dubai
• Managed social media accounts for optimal audience engagement and increased online presence.
• Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
• Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
• Established strong relationships with media outlets through regular outreach efforts, securing valuable press coverage for company news and events.
• Generated sponsorships with related and partnering entities to enhance marketing objectives.
• Events management: fashions shows, sponsorship of local charity organizations campaigns and women's health awareness programs.

• Administrative support to CEO and Deputy CEO.
• Supported 2 executives through scheduling meetings, coordinating travel arrangements, and preparing crucial documents, coordinating travel for international visitors.
• Took on major role in merger process, documenting process and following up with all departments on respective progress and providing regular updated status reports to CEO.
• Facilitated collaboration within team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
• Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success, and tracking of project progress.
• Organized office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.

• Teaching general and business English to adults in companies both one-on-one and groups, in Milan and Mogliano Veneto; clients included Deutsche Bank, Walt Disney and Disney Channel, Assicurazioni Generali, Tecnimont; and Westin Hotel.
• Both individual and group lessons consisting of up to 15 students.
• Developed tailored lesson plans for individual student needs, resulting in increased comprehension.
• Provided constructive feedback on assignments, enabling students to refine their writing abilities.
• Managed classroom effectively, ensuring safe and focused learning environment for all students.

• Duties included liaising with homeless organisations; assisting with seminars and workshops e.g
• Assisted in development of documentation relating to Data Protection, Definition of Homelessness, Housing Tenancy Sustainment; liaising with Health Board officials, ensuring deadlines for submitting research reports were met.
• Successfully completed course on Dealing with Challenging Behavior.
• Supported departmental goals with coordination of inter-departmental meetings and collaborative initiatives.
• Bolstered project success through diligent tracking of deadlines, allocation of resources, and provision of status updates as needed.

• Administrative support to Head of Physical Therapy Department and supporting departmental team of 8 employees including scheduling patient appointments, transcribing medical reports, primary contact for all enquiries, general office management.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into team.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

• General office management; typing reports; liaising with insurance companies, loss assessors, insurance brokers, and clients; and dealing with queries.

Took a year out to travel and worked in various temporary office administrative roles in Sydney, Australia.

• PA to the company's Group Treasurer; organising travel arrangements for 6 managers; and organising Treasurer's electronic diary, arranging appointments and meetings.

• Worked in clerical team for 7 consultants; administrating outpatient clinics; liaising with doctors, nurses, patients, GP's and other medical departments; medical typing.