Celine Zancanella
Salzano
Summary
"What does not kill me, strengthens me." (Friedrich Nietzsche) I am a
sunny, enterprising, capable, innovative, professional and who puts passion
in the tasks assigned and the activities undertaken. My personal skills allow me
my personal skills allow me to collaborate and engage with people regardless of
language or cultural thought barriers.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Ground Operations Coordinator
Walks
04.2019 - Current
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
Tour Guide
Insidecom Srl
06.2013 - 10.2017
- I worked as an in-house guide at sites of artistic historical and archaeological interest such as the basilica of
St. Mark's and the basilica of Santa Maria Assunta in Torcello with clients from all over the world of
English-speaking Italians and French.
- Responsible for other guides for planning but also for training.
Sales Assistant
Tabaccheria Ca' d'Oro di Fossali Marco
01.2011 - 06.2013
- Increased sales by building strong customer relationships and providing excellent service.
Archeologist
Università Ca' Foscari Venezia
09.2003 - 02.2011
- Fields archeologist in Venetian and neighboring regions, studying ceramics from various medieval, renaissance and modern periods.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Tourist Reception And Event Planning - Tourism And Travel Management
Isco Formazione
Venice, Italy03.2021
Web Marketing - Web Management
ISCO
Venice, Italy02.2021
Post-crisis Tourism Package Promotion Officer -
Iniapa Veneto
Padova, Italy12.2020
Laurea Specialistica - Arheology
Università Degli Studi Di Udine
Udine, Italy03.2011
Dottore in conservazioni dei beni culturali - Classic Archeology
Università Ca' Foscari Venezia
02.2008
Skills
- Customer Service
- Multitasking
- Budget Management
- Problem Solving
- Adaptability
- Microsoft Office Proficiency
Certification
Delf A1-2-3-4
Languages
Italian
Bilingual or Proficient (C2)
French
Advanced (C1)
English
Advanced (C1)
Dutch
Intermediate (B1)
Spanish
Elementary (A2)
Timeline
Ground Operations Coordinator
Walks
04.2019 - Current
Tour Guide
Insidecom Srl
06.2013 - 10.2017
Sales Assistant
Tabaccheria Ca' d'Oro di Fossali Marco
01.2011 - 06.2013
Archeologist
Università Ca' Foscari Venezia
09.2003 - 02.2011
Tourist Reception And Event Planning - Tourism And Travel Management
Isco Formazione
Web Marketing - Web Management
ISCO
Post-crisis Tourism Package Promotion Officer -
Iniapa Veneto
Laurea Specialistica - Arheology
Università Degli Studi Di Udine
Dottore in conservazioni dei beni culturali - Classic Archeology
Università Ca' Foscari Venezia
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