Chabaane Ons
Perugia
Profilo professionale
- Highly professional and team-oriented individual with expertise in customer service and the ability to remain composed under pressure. Committed to delivering exceptional guest experiences .
Panoramica
3
3
anni di esperienza professionale
Esperienza lavorativa
Front Desk Receptionist
Hotel Eden Dro
Italy, Trento
2025.02 - 2025.08
- Delivered exceptional customer service while managing guest check-in and check-out procedures .
- Handled reservations , inquiries and requests with accuracy and professionalism .
- Processed payments and maintained precise front-desk records.
- Resolved guest concerns promptly , ensuring a high levl satisfaction and service quality .
Physiotherapy Assistant
Cabinet Bel Feki Amine
Tunisia, Nabeul
2023.07 - 2024.09
- Provided exceptional support and care to patients , ensuring a positive and comfortable experience .
- Assisted patients through exercises and treatments while maintaining professionalism and empathy .
- Prepared treatment areas and equipment efficiently , ensuring smooth workflow .
- Maintained accurate records and monitored patient progress , demonstrating attention to detail .
- Developed strong communication and interpersonal skills by interacting with diverse patients .
- Delivered high-quality service , responding promptly to patient needs and requests .
Masseuse
Hammamet Hotel & Spa
Tunisia, Nabeul
2022.06 - 2022.09
- Delivered tailored massage treatments ensuring guest comfort ,relaxation and high satisfaction .
- Provided excepional customer service attentively responding to guest needs and preferences .
- Managed scheduling and guest records efficiently , ensuring smooth daily operations .
- Demonstrated strong interpersonal and communication skills with a diverse international guest base .
Istruzione
Bachelor - Engineering Management
Universita degli studi di Perugia
Perugia2027-01
Competenze
- Professional presence
- Principles of customer care
- attitude to teamwork
- Excellence customer service
- Self-control
Lingue
Arabic
Esperto
C2
Inglese
Avanzato
C1
Francese
Avanzato
C1
Italiano
Intermedio avanzato
B2
Turco
Base
A2
Cronologia
Front Desk Receptionist
Hotel Eden Dro
2025.02 - 2025.08
Physiotherapy Assistant
Cabinet Bel Feki Amine
2023.07 - 2024.09
Masseuse
Hammamet Hotel & Spa
2022.06 - 2022.09
Bachelor - Engineering Management
Universita degli studi di Perugia