Chahed Ghrairi
Siena
Summary
Dynamic and adaptable waitress with a strong background in customer service at Restaurant Sushikaiten. Proven ability to resolve guest issues effectively while maintaining a calm demeanor under pressure. Fluent in Arabic, Italian, French, and English, fostering positive interactions in diverse environments. Committed to teamwork and enhancing the overall dining experience.
Overview
3
3
years of professional experience
Work History
Waitress
Restaurant Sushikaiten
01.2023 - Current
- Provided excellent customer service in a fast-paced restaurant environment.
- Welcomed and assisted international guests with professionalism and courtesy.
- Handled customer requests and resolved complaints effectively.
- Worked closely with team members to ensure smooth service operations.
- Maintained high standards of cleanliness and safety in the workplace.
- Demonstrated adaptability and multitasking skills during peak hours.
Waitress
Restaurant La Serena
07.2023 - 12.2023
- Learned the fundamentals of waitressing, including order taking, serving, and guest care.
- Developed basic Italian communication skills to interact with customers and colleagues.
- Adapted quickly to a new cultural and work environment.
- Supported the team during weekends and holidays to ensure smooth service.
- Built a foundation of customer service skills that enhanced later professional growth.
Education
High School Diploma - Economics And Management
Secondary Institute of Sidi Alouane – Mahdia, Tunisia
Sidi Alouane Mahdia, Tunisia 06.2021
Skills
- Calm and adaptable personality – able to stay composed under pressure
- Teamwork & collaboration – works effectively with colleagues to achieve goals
- Customer service oriented – focused on creating a positive guest experience
- Cultural awareness & openness – comfortable working with people from diverse backgrounds
- Strong communication skills – fluent in Arabic, Italian , French and English
- Problem-solving – capable of handling guest requests and resolving issues effectively
- Flexibility – adaptable to new environments, schedules, and challenges
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Advanced (C1)
Italian
Upper intermediate (B2)
Timeline
Waitress
Restaurant La Serena
07.2023 - 12.2023
Waitress
Restaurant Sushikaiten
01.2023 - Current
High School Diploma - Economics And Management
Secondary Institute of Sidi Alouane – Mahdia, Tunisia