Chanti Banoth
F&B Service
Torino
Summary
Have a brief Knowledge in food and beverage management with 10 years’ experience in casual and fine dining hospitality establishments seeking a position in an upscale dining concept. Gifted motivator and leader comfortable with supervising a service. Credited with implementing cost-savings measures which led to a 22% reduction in food waste. Comfortable in a fast-paced environment to provide quality service for patrons while effectively mentoring new staff. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
F&B Manager
Shakthi House Srl
TORINO
10.2018 - 02.2023
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Compiled information from files and research to satisfy information requests.
- Trained new team members on company procedures, customer service and issue resolution.
- Collected payments, processed transactions and updated relevant records.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Restaurant Captain
Frio bistro
Hydarabad
01.2016 - 06.2017
- Kept waitstaff and front of house up to date about kitchen happenings and special reservations.
- Acted as manager on duty to field complaints and assure completion of day-to-day tasks.
- Prepared salads and desserts in tableside service.
- Took basic reservations and communicated with waitstaff and kitchen about special accommodations.
- Greeted guests, answered questions about menu selections and offered drink pairings.
- Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Guest Service Associate
Radisson
Hydarab
08.2014 - 09.2015
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Maintained high level knowledge of all hotel services offered to answer guest questions.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Collaborated with front-of-house and housekeeping departments to facilitate smooth hotel operations.
Internship in Hotel
Novotel, Accor Group of Hotels
Vizag
06.2013 - 12.2013
- Skilled at working independently and collaboratively in a team environment.
- Food & Beverage service
- Event Planning
- Guest services
- House keeping
- Food Preparation
- Front Desk
Education
Master of Science - International Tourism And Destination Management
University of Macerta
Macerata, Italy 09.2018 - 04.2023
Bachelor of Arts - Hotel Management
Usmania Unievrsity
Hydarabad, India 03.2012 - 04.2015
Skills
F&B Service Operation
undefinedTimeline
F&B Manager
Shakthi House Srl
10.2018 - 02.2023
Master of Science - International Tourism And Destination Management
University of Macerta
09.2018 - 04.2023
Restaurant Captain
Frio bistro
01.2016 - 06.2017
Guest Service Associate
Radisson
08.2014 - 09.2015
Internship in Hotel
Novotel, Accor Group of Hotels
06.2013 - 12.2013
Bachelor of Arts - Hotel Management
Usmania Unievrsity
03.2012 - 04.2015
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