Charles Assaf
Beirut
Summary
My objective is to leverage my gained experience to extend my ascending career path while continuing to be challenged and in the same time to provide a stable environment for my family.
I am a hardworking individual who always strives to achieve the highest standard possible, at any given task. Being multilingual, I possess excellent communication skills and I have the ability and experience to relate to a wide range of people with different ethnic backgrounds. My background in Management, P&L handling, operation, Sales, customer service and revenue control represents a rich and rare combination of disciplines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
Work History
Agency Director
CMA CGM
06.2024 - Current
- Managing a team of 100 employees in 3 major agency pillars (Commercial, Customer Care and Vessels operations/logistics)
- Develop recommended strategy to implement and monitor improvement programs in cost reduction, revenue growth, quality, safety, and best practices across established and new contracts
- Develop, foster, and grow positive and professional relationships with executive level customers and colleagues
- Provide leadership in coaching, mentoring, personnel selection, professional development, and oversight of operations management within company guidelines
Deputy Agency Director
CMA CGM
09.2021 - Current
- Based in Lebanon
- Managing a team of 100 collaborators
- Leading the company to the number 1 position in Lebanon in both import and export
Partner
Sharingbox
08.2014 - Current
- Company Overview: Established this start-up by acquiring the franchise of a French company 'Sharingbox', dealing with rental and sale of fully customized Photo booth for all types of events
- Participating in development of business plans, policies & procedures, business development strategy and provided direction to business
- Established this start-up by acquiring the franchise of a French company 'Sharingbox', dealing with rental and sale of fully customized Photo booth for all types of events
Deputy General Manager
Etihad Ship Building
08.2016 - 09.2019
- Company Overview: Joint Venture between Fincantieri, Al Fattan and Melara Middle east, ESB is specialized in the production, sale, maintenance and servicing of military ships
- Managed a team of 30 collaborators
- Organizing the company structure
- Close follow up with Project Managers on existing contracts with the military
- Liaising with GHQ officials and following up on their requests
- Joint Venture between Fincantieri, Al Fattan and Melara Middle east, ESB is specialized in the production, sale, maintenance and servicing of military ships
General Manager
CMA CGM
09.2013 - 12.2015
- Managed all aspects of CMA CGM Abu Dhabi agency
- Lead the agency to many achievements like number 1 position in Abu Dhabi in terms of volumes, all-time best achieved Import and export volumes within one month, and all-time best increase in volumes in export YTY with +96% in 2015
- Managed P&L and balance sheet performance of the agency
- Held and Manage board of director meetings with local partners and head office representatives on quarterly basis
- Represented the company in any related event in Abu Dhabi
- Set up shared service center for the agency
- Managed HR reports and agency recruitment and layoffs
Country Commercial Manager
CMA CGM
05.2011 - 08.2013
- Managed a team of 10 collaborators
- Managed all trades on CMA CGM lines
- Market strategy and business development
Export Manager
CMA CGM
02.2002 - 04.2011
- During my 9+ years in CMA CGM Lebanon, I had the opportunity to efficiently work in almost all departments of the agency
- Started on the counter, delivering D/O and preparing cargo manifest to the port authorities, then handled the internal cost control department of the agency after which I joined the import commercial team for 2 years before taking over the Export department for the last 4+ years where I had the following responsibilities and achievements:
- Managed a team of 10 employees
- Managed the documentation and the sales activity of the department
- Exported an average company record of 1500 TEUs (twenty equivalent units) per month
- Lead CMA CGM to become number 1 in export throughout my stay since 2007
- Lead the export department to a 35 % increase in sales YTY
Education
Bachelor of Business Administration (B.B.A.) - Business/Commerce, General, Business Marketing
Lebanese American University
01.2000
Mont La Salle
01.1995
Skills
- Maritime
- Basketball
- Soccer
- Shipping
- International Shipping
- Freight
- Freight Forwarding
- Ocean
- Export
- International Logistics
Languages
English
Full Professional
French
Full Professional
Arabic
Native or Bilingual
Spanish
Limited Working
Italian
Limited Working
Timeline
Agency Director
CMA CGM
06.2024 - Current
Deputy Agency Director
CMA CGM
09.2021 - Current
Deputy General Manager
Etihad Ship Building
08.2016 - 09.2019
Partner
Sharingbox
08.2014 - Current
General Manager
CMA CGM
09.2013 - 12.2015
Country Commercial Manager
CMA CGM
05.2011 - 08.2013
Export Manager
CMA CGM
02.2002 - 04.2011
Mont La Salle
Bachelor of Business Administration (B.B.A.) - Business/Commerce, General, Business Marketing
Lebanese American University
Similar Profiles
AMEER MALIKAMEER MALIK
Senior Officer at CMA CGM GCCSenior Officer at CMA CGM GCC
Karthikeyan DKarthikeyan D
Senior Executive at CMA-CGM GBSISenior Executive at CMA-CGM GBSI
Indhira BourgetIndhira Bourget
Senior Logistics Manager at CMA CGM (America), LLCSenior Logistics Manager at CMA CGM (America), LLC
Carolina Gomez MastroeniCarolina Gomez Mastroeni
Customer Service Advisor at CMA CGM Central America Cluster ServiceCustomer Service Advisor at CMA CGM Central America Cluster Service
Ghassan AntarGhassan Antar
Customer Success Manager at SHELVZCustomer Success Manager at SHELVZ