Chelsea Willard Taylor
Amite
Summary
Security and compliance specialist with a strong foundation in high-stakes military communications and regulated healthcare environments. Expertise in safeguarding sensitive information is demonstrated through rigorous procedural execution, technical oversight, and proactive risk assessment. A commitment to the development of others translates complex security protocols into actionable organizational awareness, ensuring operational integrity and data confidentiality. Proven ability to enhance security frameworks while fostering a culture of compliance and vigilance within teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cyber Security Technician
United States Air Force
United States
10.2023 - Current
- Security Monitoring: Detect and respond to cybersecurity threats, vulnerabilities, and unauthorized network access.
- Incident Response: Perform analysis of cyber incidents and mitigate potential threats to Air Force operations.
- Compliance: Ensure compliance with DoD Information Technology standards, including Risk Management Framework (RMF) and cybersecurity policies.
Substitute Teacher
St. Tammany Parish Public School System
08.2023 - 10.2023
Patient Navigator (Remote)
Ochsner Health
New Orleans, LA
12.2020 - 04.2023
- Call-Center (fast-paced environment); obtain patient's data, such as demographics and insurance, and analyze complete registration while avoiding the creation of duplicate accounts.
- Processes data related to patient/physician requests.
- Schedule patients, including from referrals and physician's orders, and communicate with clinical staff through Epic system.
- Make callbacks to follow up with patients.
- Assists with training new hires to contribute to departments' metrics and performance expectations.
Night Auditor/Night Supervisor
Hilton
06.2019 - 04.2023
- Analyzing financial data for trends, patterns, and discrepancies to accurately balance business’ accounts.
- Negotiate, book, and assist guests, including corporate businesses, with exceptional hospitality.
- Develop of Accounting, Auditing/Bookkeeping, Technical Support/ Troubleshoot, Customer Satisfaction, Leadership/Training, Security, and Analytical Skills
Medical Receptionist
Summerfield Senior Living
Hammond, LA
09.2018 - 06.2019
- Train new employees while building positive relationships with residents.
- Work with CNA's and LPN's to meet resident’s daily needs.
- Process paperwork for new residents, communicate with family doctor insurance company etc.
- Take on some supervisor/management roles, such as coordinate activities/events and meetings/appointments.
- Coordinate the daily administration of doctors, staff, visitors, and patients at a healthcare facility.
- Schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility.
Education
Audiology/Audiologist And Speech-Language Pathology/Pathologist
Southeastern Louisiana University
01-2019
Skills
- Problem Solving
- Communication
- Change Management
- Access control management
- Customer service
Certification
- CompTIA Security+ ce Certification
- Certificate for Early Childhood Development: Global Strategies for Implementation
- Accounting Research and Critical Thinking
- Prepare Data for Exploration
- Foundations: Data, Data, Everywhere
Languages
Italian (Elementary)
Spanish (Elementary)
English (Full Professional)
Timeline
Cyber Security Technician
United States Air Force
10.2023 - Current
Substitute Teacher
St. Tammany Parish Public School System
08.2023 - 10.2023
Patient Navigator (Remote)
Ochsner Health
12.2020 - 04.2023
Night Auditor/Night Supervisor
Hilton
06.2019 - 04.2023
Medical Receptionist
Summerfield Senior Living
09.2018 - 06.2019
Audiology/Audiologist And Speech-Language Pathology/Pathologist
Southeastern Louisiana University
Honors-Awards
SELU: Dean's List, Honor Roll, Presidential List (2019)