CHENJIE HU
MILANO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Treasury Officer
Valutrans SpA
11.2018 - Current
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Processed documents and materials to disseminate information to appropriate parties.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Managed invoicing and payment processing operations.
- Handled accounts payable activities to facilitate accurate payment of bills and expenses.
- Managed efficient cash register operations.
- Execution of daily payments
Customer Relationship Management
Valutrans SpA
04.2013 - 11.2018
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
Administration Officer
Nuova Confezione Rosa di Chen Ruoling
08.2012 - 12.2012
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Drafted and distributed invoices for outstanding payments.
- Managed team petty cash, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Payroll Clerk
Servizi Amministrativi 'HUAXIA S.R.L.'
05.2012 - 07.2012
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Practices (hiring/terminations of contracts of employees)
Internship Student
2002 ttt sas di Salvatore Deltufo
02.2010 - 03.2010
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
Seller
Family Business
06.2006 - 09.2006
- Responded to customers' complaints regarding service and product quality to solve issues.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Utilized product knowledge to educate customers on features and benefits.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
Education
Attestato di qualifica professionale - Indirizzo in Tecnica delle Gestioni Aziendali
Istituto Professionale per i servizi Commerciali Turistici e Sociali "B. CAVALIERI"
Skills
- Treasury Operations Efficiency
- Problem Solving Abilities
- Funds Transfer Pricing
- Report Generation
- Data Entry
- Telephone Reception
- Mail Handling
- Administrative Support
- Office Administration
- Credit Checks
- Database maintenance
- Customer service
- Microsoft Office proficiency
- Invoice Processing
Personal Information
Driving License: B
Languages
Italian
Advanced (C1)
English
Intermediate (B1)
Spanish
Elementary (A2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Treasury Officer
Valutrans SpA
11.2018 - Current
Customer Relationship Management
Valutrans SpA
04.2013 - 11.2018
Administration Officer
Nuova Confezione Rosa di Chen Ruoling
08.2012 - 12.2012
Payroll Clerk
Servizi Amministrativi 'HUAXIA S.R.L.'
05.2012 - 07.2012
Internship Student
2002 ttt sas di Salvatore Deltufo
02.2010 - 03.2010
Seller
Family Business
06.2006 - 09.2006
Attestato di qualifica professionale - Indirizzo in Tecnica delle Gestioni Aziendali
Istituto Professionale per i servizi Commerciali Turistici e Sociali "B. CAVALIERI"