Chiara Buzzurro
BG Service Srl
2
Languages
1
Certification
7
years of professional experience
Recent MSc Management graduate from Durham University Business School with practical experience across sales, business advisory, commercial administration, and publishing. Experienced in supporting commercial decision-making, conducting market and competitor research, managing written client communications, preparing commercial documentation, and coordinating operational priorities. Combines recent postgraduate training in management with practical experience supporting consultancy services, business development, client relationships, contracts, and commercial processes. Comfortable working independently and collaboratively, managing competing priorities, and communicating clearly with different stakeholders. Particularly interested in the implementation of generative AI tools within business management, including the development and application of tailored AI-supported solutions for specific client and organisational needs. Currently preparing for the PMI Certified Associate in Project Management (CAPM) examination.
Work History
Assistant Sales Manager — Part-time
1 Year- Support senior management in commercial planning, sales activities, and decision-making for consultancy services.
- Contribute to sales and client-retention activities through relationship management, commercial follow-up, and identification of potential business opportunities.
- Manage written client communications across enquiries, quotations, agreements, and ongoing commercial relationships.
- Prepare and revise commercial proposals, quotations, contracts, service agreements, seller and buyer conditions, and short-form documentation used to streamline commercial agreements.
- Maintain and review sales, invoicing, and client information to support commercial planning and follow-up activities.
- Conduct targeted market and competitor research to support business development and identify potential opportunities.
- Coordinate client meetings, presentations, documentation, and internal follow-up across active opportunities and projects.
- Coordinate competing commercial and operational priorities to support the delivery of client work.
- Oct 2025 – Present
Business Advisory Consultant
4 Months- Contributed to the development of a new business concept through strategic planning and business ideation.
- Conducted market research and analysis to inform business decisions and assess commercial opportunities.
- Assisted in identifying and evaluating potential facilities for the business's operational setup.
- Participated in discussions with suppliers concerning equipment and machinery requirements.
- Researched available government financial incentives relevant to the proposed business.
- Contributed to operational planning and development of the business model.
- Worked with prospective business partners to refine business strategies and operational plans.
1 Month
- Conducted UK-wide research into independent bookshops purchasing Hamish Hamilton titles.
- Completed Biblio training and used the platform during the placement.
- Participated in editorial and publishing meetings, including Cover Meetings, Hot Titles, Hamish Hamilton Weekly, and Audio meetings.
- Supported meeting coordination and organisation.
- Worked accurately and efficiently across assigned research and editorial-support tasks within a professional publishing environment.
- Editorial Work Experience
Administrative & Commercial Assistant — Part-time, Hybrid
4 Years 11 Months- Supported the day-to-day administrative operations of the business and provided additional assistance across commercial activities as required.
- Drafted and managed written client correspondence relating to documentation, information requests, and administrative requirements.
- Maintained Excel spreadsheets for business records, pricing information, and operational tracking.
- Maintained and organised business records, documentation, and filing systems, ensuring information remained accurate and accessible.
- Prepared and proofread professional documents and assisted with general document management.
- Supported scheduling, research, and other operational requirements across the business.
Alternance Training
2 Years 1 Month- Completed 150 hours of professional and educational training across legal, archival, and cultural institutions.
- Shadowed an attorney at the local Consulate of Greece.
- Worked as an archivist in a school and Archbishopic library.
- Attended seminars concerning the preservation and storage of antique manuscripts.
Education
MSc - Management
BA Combined Honours - Business and Media & Communication
A-Levels - Classical Studies and Humanities
Skills
Strategy & Commercial Analysis
Strategic planning
Business analysis
Market and competitor research
Opportunity identification
Business development
Business model development
Commercial research
Problem-solving
Project & Operations
Project prioritisation
Operational planning
Contract and commercial document management
Schedule coordination
Database and information management
Commercial follow-up
Research and documentation
Communication & Client Management
Written client relationship management
Professional presentations
Business writing
Commercial proposal writing
Contract documentation
Stakeholder communication
Professional correspondence
Proofreading and editing
Technology & Digital Tools
Microsoft Excel
Microsoft PowerPoint
Microsoft Office
Google Workspace
Fatture in Cloud
Biblio
Generative AI tools and business applications
Certification
PMI Certified Associate in Project Management (CAPM) — Examination in preparation
LANGUAGES
Italian — Native
English — C2
Interests
Generative AI & digital innovation: Deep interest in the practical implementation of generative AI within business management
including exploring tailored solutions designed around specific organisational and client requirements.
Entrepreneurship & publishing: Developing a personal publishing project and exploring the commercial and operational processes involved in writing
editing
producing
and self-publishing fiction.
Creative digital tools & web design: Practical experience designing and building a company website
developing a business logo
and creating branded digital and print materials using Canva
Adobe InDesign
and PowerPoint.
Personal Information
Driving License: Category B
Timeline
Business Advisory Consultant
GM Techno Service
02.2024 - 06.2024Read More
Penguin General
01.2024 - 02.2024Read More
Assistant Sales Manager — Part-time
BG Service Srl
10.2023 - 10.2024Read More
Administrative & Commercial Assistant — Part-time, Hybrid
BG Service Srl
10.2018 - 09.2023Read More
Alternance Training
Various Institutions
10.2017 - 11.2019Read More
Liceo Classico Statale Benedetto Marzolla
A-Levels from Classical Studies and Humanities
Read More
Newcastle University
BA Combined Honours from Business and Media & Communication
Read More
Durham University Business School
MSc from Management
Read More