Chiara Derosa
Badesi
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
Work History
Barman
Hotel Romazzino
05.2023 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Bar Attendant
Alpina
11.2022 - 03.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cultivated warm relationships with regular customers.
- Checked guests' identification before serving alcoholic beverages.
Bar Attendant
Hotel Romazzino
05.2022 - 10.2022
- Served customers quickly and efficiently and created strategies to prevent delays.
- Poured beer or wine and mixed consistent cocktails quickly while collecting payment and operating cash register to deliver efficient service.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Restaurant Team Member
Alpina
12.2021 - 03.2022
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
Bar Attendant
Hotel Romazzino
05.2021 - 10.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Bar Attendant
Hotel Romazzino
06.2020 - 09.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Bar Attendant
Italian restaurant
01.2020 - 03.2020
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Bar Attendant
Hotel Romazzino
06.2019 - 09.2019
- Greeted customers and provided friendly, knowledgeable service.
- Operated POS system to collect payments from customers.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Bar Attendant
Palace Hotel
12.2018 - 03.2019
- Assisted in setting up and breaking down bar area for special events.
Bar Attendant
Hotel Romazzino
06.2018 - 09.2018
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Maintained neat, clean and professional appearance to meet business dress code policy.
- Restocked ice, condiments, and snacks.
- Delivered food to customers at bar and tables.
- Notified management of guest complaints for quick, effective resolution.
Bar Attendant
Sport hotel
12.2017 - 01.2018
- Operated and closed down bar station according to sanitation regulations and safety standards.
Bar Attendant
Gran Hotel
06.2017 - 09.2017
- Restocked ice, condiments, and snacks.
- Bussed bottles and glassware to maintain clean bar area.
- Delivered food to customers at bar and tables.
Bar Attendant
La Bisaccia hotel****
07.2016 - 09.2016
- Bussed bottles and glassware to maintain clean bar area.
- Learned how to make wide variety of mixed drinks.
- Restocked ice, condiments, and snacks.
- Delivered food to customers at bar and tables.
Education
High School Diploma -
Hotel School
Arzachena07.2018
Skills
- Cash Register Operation
- Food Preparation and Safety
- Conflict Mediation
- Plates Presentation
Languages
English
Intermediate (B1)
Spanish
Beginner (A1)
Italian
Bilingual or Proficient (C2)
Timeline
Barman
Hotel Romazzino
05.2023 - Current
Bar Attendant
Alpina
11.2022 - 03.2023
Bar Attendant
Hotel Romazzino
05.2022 - 10.2022
Restaurant Team Member
Alpina
12.2021 - 03.2022
Bar Attendant
Hotel Romazzino
05.2021 - 10.2021
Bar Attendant
Hotel Romazzino
06.2020 - 09.2020
Bar Attendant
Italian restaurant
01.2020 - 03.2020
Bar Attendant
Hotel Romazzino
06.2019 - 09.2019
Bar Attendant
Palace Hotel
12.2018 - 03.2019
Bar Attendant
Hotel Romazzino
06.2018 - 09.2018
Bar Attendant
Sport hotel
12.2017 - 01.2018
Bar Attendant
Gran Hotel
06.2017 - 09.2017
Bar Attendant
La Bisaccia hotel****
07.2016 - 09.2016
High School Diploma -
Hotel School
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