Overview
Work History
Education
Skills
Languages
Timeline
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Chiara Gheza

Chiara Gheza

Noordwijk

Overview

10
10
years of professional experience

Work History

Au Pair

Family Bik
09.2023 - 05.2024
  • Developed bilingual abilities in English through immersive conversation and activities.
  • Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.

Administrative Employee

Carpenteria Ducoli
05.2022 - 08.2023
  • Receipt of Documentation: I received invoices, transport documents, and orders from suppliers and employees.
  • Established administrative work procedures to track staff's daily tasks.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed phone and email correspondence and handled incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Streamlined office processes by implementing efficient administrative systems and procedures.

Administrative Assistant

Sistema Finestre
02.2020 - 01.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • I prepared detailed cost estimates and presented them to the clients to discuss about them together and clarify their doubts.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Scheduled office meetings and client appointments for staff teams.

Administrative Employee

Eli Fly Srl
09.2019 - 01.2020
  • I welcomed visitors and clients at the reception. I recorded arrivals and departures, ensuring awareness of safety procedures.
  • I handled reservations for helicopter flights. Coordinated logistics to ensure efficient workflow.
  • I prepared detailed cost estimates and presented them to the clients to discuss about them together and clarify their doubts.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Receptionist Administrator

Power System
06.2014 - 09.2014
  • Stage during the school summer break
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.

Education

High School Diploma -

Istituto Paritario San Paolo D'Argon
San Paolo D'Argon, Italy

Skills

  • Problem-Solving
  • Creative Thinking
  • Client Communication
  • Team Collaboration
  • Patience and understanding
  • Microsoft Office (Word, Excel, Power Point)
  • Data Entry

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Intermediate (B1)

Timeline

Au Pair

Family Bik
09.2023 - 05.2024

Administrative Employee

Carpenteria Ducoli
05.2022 - 08.2023

Administrative Assistant

Sistema Finestre
02.2020 - 01.2023

Administrative Employee

Eli Fly Srl
09.2019 - 01.2020

Receptionist Administrator

Power System
06.2014 - 09.2014

High School Diploma -

Istituto Paritario San Paolo D'Argon

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Chiara Gheza