Chiara LAUTO
AQUILEIA,Italy
Summary
Dedicated professional with expertise in documentation accuracy and client services excellence. Proven ability to manage frontline receptionist duties with discretion and clear communication.
Overview
17
17
years of professional experience
1
1
Certification
Work history
Sales assistant
Vicolo
Palmanova Designer Outlet, Joannis di Aiello del Friuli
04.2025 - 12.2025
- Use and management of the cash register for payments and recording of daily collections
- Welcoming customer in the store and assisting them improving customer service by efficiently handling queries and complaints
Sales assistant
Fracomina
Palmanova Outlet Village, Joannis di Aiello del Friuli
07.2022 - 03.2025
- Offered personalised shopping advice to enhance customer experiences.
- Fostered a welcoming store environment by maintaining clean and well-organised displays together with Visual Merchandising activities.
Customer sales assistant
Amelie Milano
Palmanova Outlet Village, Aiello del Friuli , Joannis di Aiello del Friuli
12.2018 - 12.2021
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Accepted card, cash and cheque payments in POS register system.
Sales assistant
Temporary Outlet Degortes Grandi Firme
Bologna
11.2013 - 01.2014
- Assisted customers with product selection for optimal satisfaction.
Event hostess
BolognaFiere, ModenaFiere
Bologna
01.2009 - 01.2014
- Distributed promotional materials to guests, raising awareness about upcoming events.
- Maintained professional image at all times whilst serving as the face of each event.
- Greeted and welcomed event attendees, creating positive and engaging atmosphere.
Education
Secretary Course - Secretary
Unid Formazione corso Miur Segretaria d'Azienda
Professional Qualification - Visual Merchandising Display
Assovisual
Siam Arti e Mestieri MilanoLaurea Triennale, Bachelor's Degree - Dams Discipline delle Arti della Musica e dello Spettacolo
Università Alma Mater Studiorum
BolognaForeign Languages Degree - Lingue Straniere
Liceo Linguistico G.D'Annunzio
GoriziaVisual Merchandising Course - visual merchandising
XT Retail & Palmanova Outlet Village
Aiello del FriuliFashion Consultancy - History of fashion
Palmanova Outlet Village
Aiello del FriuliManagement Assistand and Secretary Course - Corso Assistente di Direzione
ADHR formazione
Castelmaggiore (BO)Skills
- Documentation accuracy
- Client services excellence
- Frontline receptionist
- Discretion handling
- MS Office
- Clear communication
Competenze linguistiche
Italiano
Native language
Inglese
Advanced
Spagnolo
Upper intermediate
Tedesco
Elementary
Certification
- Corso certificato Miur in Segretaria D'Azienda
- Qualifica professionale in Visual Merchandising Display conseguita al Siam di Milano, dicembre 2017
- Attestato di frequenza al corso Assistente di direzione, ADHR formazione, dicembre 2018
Personal Information
Date of birth: 19/05/1986
Consent to the processing of personal data
Autorizzo il trattamento dei miei dati personali ai sensi dell'art. 13 del D. Lgs. 196/2003 e dell'art. 13 GDPR (Regolamento UE 2016/679) ai fini della ricerca e selezione del personale.
Timeline
Sales assistant
Vicolo
04.2025 - 12.2025
Sales assistant
Fracomina
07.2022 - 03.2025
Customer sales assistant
Amelie Milano
12.2018 - 12.2021
Sales assistant
Temporary Outlet Degortes Grandi Firme
11.2013 - 01.2014
Event hostess
BolognaFiere, ModenaFiere
01.2009 - 01.2014
Secretary Course - Secretary
Unid Formazione corso Miur Segretaria d'Azienda
Professional Qualification - Visual Merchandising Display
Assovisual
Laurea Triennale, Bachelor's Degree - Dams Discipline delle Arti della Musica e dello Spettacolo
Università Alma Mater Studiorum
Foreign Languages Degree - Lingue Straniere
Liceo Linguistico G.D'Annunzio
Visual Merchandising Course - visual merchandising
XT Retail & Palmanova Outlet Village
Fashion Consultancy - History of fashion
Palmanova Outlet Village
Management Assistand and Secretary Course - Corso Assistente di Direzione
ADHR formazione