Chiara Martellucci
Latina,LT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Content & Social Media Manager
Super Srl
Latina
09.2023 - 06.2024
- Curated relevant third-party content for sharing on company channels, adding value for followers while reducing reliance on original material.
- Created visually appealing graphics for use in social media posts, increasing user engagement and shareability.
- Organized successful promotional events, both online and offline, resulting in increased brand exposure and customer acquisition.
- Trained new team members in social media strategy and best practices, ensuring consistent brand messaging across all channels.
- Conducted regular competitor analysis to stay up-to-date with industry trends and best practices in content creation and distribution techniques.
- Analyzed social media performance metrics to inform future content decisions and optimize campaign efforts.
Store Manager
Serpico Since1976
Latina
09.2011 - 08.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Education
Bachelor of Arts - Fashion Communication
IED
ROMA 08.2010
Skills
- Content Strategy Development
- Content scheduling
- Copywriting and editing
- Creative Direction
- Audience Engagement
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Photo and Video Editing
- Excellent Multitasking
- Critical Thinking
- Verbal and written communication
- Facebook, Instagram, LinkedIn
- Content Creation
- Social Media Copywriting
Certification
- Social Media Content Creator Training - 2023
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Elementary (A2)
French
Beginner (A1)
Timeline
Content & Social Media Manager
Super Srl
09.2023 - 06.2024
Store Manager
Serpico Since1976
09.2011 - 08.2023
Bachelor of Arts - Fashion Communication
IED