Chiara Reginato
Venegono Inferiore
Summary
I'm a customer service specialist of A|X Wholesale Channel.
I'm in charge of BRAZIL, CHINA, APAC, UK, LATAM, GERMANY, SUD KOREA market, with knowledge of service delivery and multitasking abilities. I'm a team player and I'm always ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Specialist
Giorgio Armani
11.2019 - Current
- Reviewed and approved purchase orders
- Support the Wholesale team and wholesale customers worldwide throughout the seasons
- Order portfolio and order confirmation management
- Management of shipping activities and customer claims
- Weekly reporting on sales performance and recommendation of swaps and/or re-orders as necessary
- Communicate regularly with other departments: credit, area manager, accounting, warehouse etc
- Management of customers conditions and new customer codes
Education
Master of Management And Strategy - Business Economics And Management
Università Cattolica Del Sacro Cuore
Roma12.2022
Bachelor of Economics - Economics And Management
Università Cattolica Del Sacro Cuore
Milano09.2019
Skills
- Customer Relations
- Customer Order Management
- Self-motivated, solution-oriented and hands-on
- An organized multitasker with strong problem-solving skills
- A team player, happy to help out where needed
- Order and Refund Processing
- Microsoft access (excel, word, power point) and SAP
Certification
IELTS
EXCEL
SAP
Languages
English
Upper intermediate (B2)
French
Intermediate (B1)
Spanish
Intermediate (B1)
Italian
Bilingual or Proficient (C2)
INTERESTS
Classical Ballet, Travelling, Social Media
Timeline
Customer Service Specialist
Giorgio Armani
11.2019 - Current
Master of Management And Strategy - Business Economics And Management
Università Cattolica Del Sacro Cuore
Bachelor of Economics - Economics And Management
Università Cattolica Del Sacro Cuore
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