Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic

Chiara Sansovini

Dubai

Summary

Hardworking and adaptable professional with experience in the hospitality sector. Known for my organizations and working under pressure skills, I'm excited to bring my energy and enthusiasm to a new role. I enjoy learning new things and thrive in fast-paced environments. I'm eager to make a positive impact in a different field and contribute to a great team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Hostess

The Arts Club Dubai/ Private members Club
03.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival, face recognition, acknowledging them by their name and provided friendly and warm presence throughout dining experience.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
  • Completed daily side work and opening and closing duties without fail.
  • Took initial drink orders and relayed information to wait or bar staff.

Cocktail waitress/ Chef de Rang

The Arts Club Dubai/ Private members Club
01.2022 - 02.2024
  • Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
  • Assisted in training new cocktail waitresses on proper serving techniques, company policies, and customer service best practices.
  • Built solid rapport with many frequent members to cultivate guest loyalty.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Waitress/Bartender/Barista

Oceana Hotels/ 4* Cumberland Hotel
01.2018 - 03.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Trained and mentored staff to meet and exceed high quality standards.

Artistic gymnastics coach

S.G. Pro Patria 1883 Milano
09.2015 - 06.2017
  • Suitability certificate, running groups of children between 5/10 years old, training and competition organization.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Taught students how to perform split leaps, back handsprings and other special techniques.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement

Waitress/Barista

5* luxury Four Season Hotel
10.2016 - 11.2016
  • School internship.

Waitress/Barista

Cafè Trussardi alla Scala
02.2016 - 03.2016
  • School internship.

Waitress

Tandem Bistro
11.2014 - 12.2014
  • School internship.

Education

English School
Bournemouth, Dorset
11.2017

United World School of English
Bournemouth, Dorset
09.2017

High School Diploma -

IPSAR Amerigo Vespucci
Miano, Italy
07.2017

Skills

  • Working under pressure
  • Software: Microsoft, iOS, Micros
  • Customer Service
  • Guest Relations
  • Event Planning
  • Flexible and Adaptable
  • Organizational Skills

Certification

HACCP

First Aid

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Hobbies and Interests

  • Sport
  • Socializing
  • Explore new places
  • Cook

Timeline

Hostess

The Arts Club Dubai/ Private members Club
03.2024 - Current

Cocktail waitress/ Chef de Rang

The Arts Club Dubai/ Private members Club
01.2022 - 02.2024

Waitress/Bartender/Barista

Oceana Hotels/ 4* Cumberland Hotel
01.2018 - 03.2021

Waitress/Barista

5* luxury Four Season Hotel
10.2016 - 11.2016

Waitress/Barista

Cafè Trussardi alla Scala
02.2016 - 03.2016

Artistic gymnastics coach

S.G. Pro Patria 1883 Milano
09.2015 - 06.2017

Waitress

Tandem Bistro
11.2014 - 12.2014

English School

United World School of English

High School Diploma -

IPSAR Amerigo Vespucci

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Chiara Sansovini