I am an intuitive and open to challenges, willing to receive new stimuli that help me deepen my knowledge and acquire new skills. I have carried out activities with the public understanding how important it is to always be with a smile all the time and to manage the activities with precision.
Overview
9
9
years of professional experience
Work History
PROVISION OF DAIKIN TRAINING COURSES
RAPPRESENTANZA VERZILLI SAS
02.2018 - Current
Interacted with customers by phone, email, or in-person to provide information.
Sorted and organized files, spreadsheets, and reports.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Analyzed problems and worked with teams to develop solutions.
Participated in workshops and presentations related to projects to gain knowledge.
Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
Educated staff on organizational mission and goals to help employees achieve success.
MODEL AGENCY
FASHION CONCEPT
06.2017 - 06.2018
Forged constructive relationships with photographers, creative directors and fashion professionals for productive working environments.
Participated in promotional events for major beauty brands, boosting product visibility and consumer awareness.
Promoted products and services by posing for commercials, live shows, and photo shoots.
Modeled garments such as dresses, coats, underclothing, and swimwear.
Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
Consultant Manager
Avon Cosmetics
05.2015 - 05.2016
Delivered high-quality solutions with strong attention to detail and adherence to project timelines.
Enhanced client satisfaction by conducting thorough needs assessments and developing tailored strategies.
Particular attention to the customer's needs
Communication with customers through phone calls, emails and meeting places
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
Bachelor of Science - POLITICAL SCIENCE
UNITE - TERAMO UNIVERSITY
Teramo, Italy
07.2024
ENGLISH CERTIFICATE - ENGLISH COURSE
OHC ENGLISH
MIAMI
01.2024
Bachelor of Science - Political Science, Sociology, Communication
SAPIENZA UNIVERSITY
Rome, Italy
07.2019
Skills
Team Collaboration
Attention to Detail
Flexible Schedule
Mail distribution
Fast Learner
Problem-Solving
Languages
English
Intermediate (B1)
Timeline
PROVISION OF DAIKIN TRAINING COURSES
RAPPRESENTANZA VERZILLI SAS
02.2018 - Current
MODEL AGENCY
FASHION CONCEPT
06.2017 - 06.2018
Consultant Manager
Avon Cosmetics
05.2015 - 05.2016
Bachelor of Science - POLITICAL SCIENCE
UNITE - TERAMO UNIVERSITY
ENGLISH CERTIFICATE - ENGLISH COURSE
OHC ENGLISH
Bachelor of Science - Political Science, Sociology, Communication
<ul><li>Daikin Project (Electronics & Consumer Products)</li><li> Developed VILT content and presentations covering technical and non-technical topics.</li><li> Authored video summary scripts and WBT scripts.</li><li> Created assessment question banks and ensured adherence to client guidelines.</li><li> Managed client relationships and project timelines.</li><li> Content creation in English & Hindi. Content conversion from English to Hindi.</li><li>Hyundai Project (Automobile)</li><li> Designed digital training content and presentations for sales and service teams.</li><li> Optimized and restructured business presentations.</li><li> Worked closely with clients to meet requirements.</li><li>Sony Project (Electronics)</li><li> Created VILT presentations for service personnel training.</li><li> Developed online exams and assessments for training sessions.</li><li> Engaged with clients for effective presentation delivery.</li><li>Godrej GCPL VISTAAR Project (FMCG)</li><li> Developed English and Hindi video scripts for training videos.</li><li> Collaborated with SMEs, graphic designers, and audio artists to produce sales training content.</li></ul> at NIIT Ltd.<ul><li>Daikin Project (Electronics & Consumer Products)</li><li> Developed VILT content and presentations covering technical and non-technical topics.</li><li> Authored video summary scripts and WBT scripts.</li><li> Created assessment question banks and ensured adherence to client guidelines.</li><li> Managed client relationships and project timelines.</li><li> Content creation in English & Hindi. Content conversion from English to Hindi.</li><li>Hyundai Project (Automobile)</li><li> Designed digital training content and presentations for sales and service teams.</li><li> Optimized and restructured business presentations.</li><li> Worked closely with clients to meet requirements.</li><li>Sony Project (Electronics)</li><li> Created VILT presentations for service personnel training.</li><li> Developed online exams and assessments for training sessions.</li><li> Engaged with clients for effective presentation delivery.</li><li>Godrej GCPL VISTAAR Project (FMCG)</li><li> Developed English and Hindi video scripts for training videos.</li><li> Collaborated with SMEs, graphic designers, and audio artists to produce sales training content.</li></ul> at NIIT Ltd.
Designed a supervisors’ training manual and instruction guides for the access services department and information literacy courses at NADesigned a supervisors’ training manual and instruction guides for the access services department and information literacy courses at NA
Instructor for Training Courses (online by Zoom). at New York Academy For Training And DevelopmentInstructor for Training Courses (online by Zoom). at New York Academy For Training And Development