Summary
Overview
Work History
Skills
Languages
Timeline
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CHIARA FM FANTONI MODENA

CHIARA FM FANTONI MODENA

Sales Administration Speciaòist
Castel Bolognese,Italy

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

26
26
years of professional experience

Work History

Sales Administration Specialist

Marketing
03.2021 - Current
  • Provided sales and marketing support through knowledge of targeted marketing and strategic sales.
  • Collaborated closely with marketing team to align content strategy with overall marketing goals and objectives.
  • Supported marketing campaigns by conducting market research and analyzing consumer trends
  • Developed and maintained marketing databases to improve campaign targeting and follow-up
  • Contributed to content creation for company blog, newsletter, and other marketing channels to improve SEO rankings and boost audience engagement.
  • Assisted in the development of sales enablement materials such as case studies, whitepapers, and product datasheets to support the sales team during client meetings or industry events.
  • Participated in brainstorming sessions to generate creative ideas for new product launches or promotional campaigns.
  • Collaborated with cross-functional teams on various projects, fostering a productive work environment and meeting project deadlines.
  • Supported the creation of sales presentations and promotional materials, resulting in increased lead generation.
  • Utilized specialized software to capture and process data.
  • Collaborated with cross-functional teams to develop and implement market research strategies.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Sales lead generation and processing (using Excel and JMI reporting).
  • Account creation in Salesforce for customer records not yet present in CRM.
    Updating customer information.
  • Supporting Sales, Marketing, and IJ Lab (HR) teams in data processing and provision, including updating sales presentations using Tableau.
  • Content Team: editing, content review, image selection, SEO optimization, and article publishing for the "Azienda e Dintorni" and "lavoro e Dintorni" blogs of Infojobs Italia on the WordPress platform.
    Research and Data Entry.

Receptionist / Segretaria Front Office

Front Office
04.2010 - 03.2021
  • Coordinated scheduling of appointments and meetings for staff and clients.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Maintained accurate records of visitor logs and communications for compliance purposes.
  • Handled multi-line phone system, directing calls to appropriate departments effectively.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Organized, maintained and updated information in computer databases.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Nurce/ Caregiver

Healthcare
03.1999 - 03.2016
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Managed patients recovering from medical or surgical procedures.
  • Assisted surgical teams in preparing instruments and equipment for procedures.
  • Maintained sterile environment by following strict infection control protocols.
  • Reduced risk of infection through rigorous sterilization protocols for all surgical tools and equipment.
  • Promoted optimal healing after surgery through careful wound dressing changes, suture removals, and proper follow-up care instructions for patients.
  • Upheld high standards of cleanliness in the operating room by consistently following established protocols for sanitization and waste disposal.
  • Protected patients from infection by setting up and managing sterile operating fields.
  • Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
  • Sterilized instruments and equipment for specific procedures and arranged for surgeons.
  • Provided compassionate personal care, including assistance with daily living activities and mobility support.
  • Administered medications and maintained accurate health records to ensure patient safety and compliance.
  • Developed individualized care plans in collaboration with healthcare professionals to meet each client's unique needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Skills

  • Independence in task execution
  • Effective time management
  • Team data management
  • Problem-solving skills
  • Willingness to engage in continuous learning
  • Enthusiasm and initiative
  • Effective problem resolution
  • Prioritization and scheduling
  • Strong attention to detail
  • Cross-functional collaboration
  • Work Planning and Prioritization
  • Relationship development
  • Goal setting
  • Continuous improvement
  • Office administration
  • Data entry
  • Documentation and reporting
  • MS office
  • Report generation
  • Database administration
  • Attention to detail
  • Time management
  • Verbal and written communication
  • Team collaboration

    • Digital Skills

  • Word
  • Excel
  • Google Sheet
  • Salesforce
  • Job Market Insight
  • Tableau
  • Slack
  • Wordpress

Languages

Italian: Native 

English: Intermediate (B1/B2)
French:  (A1/A2)

Timeline

Sales Administration Specialist

Marketing
03.2021 - Current

Receptionist / Segretaria Front Office

Front Office
04.2010 - 03.2021

Nurce/ Caregiver

Healthcare
03.1999 - 03.2016

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CHIARA FM FANTONI MODENASales Administration Speciaòist