Chigozie Odom
Camposampiero
Summary
Accomplished Front Desk Officer at Fordmarx Engineering Company, adept in cash management and guest services, enhancing customer satisfaction and loyalty. Excelled in administrative support, leveraging Microsoft Office to streamline operations. Demonstrated ability to resolve complaints, ensuring a positive brand image. Proven track record in fostering rapport with visitors, significantly improving retention rates.
Overview
3
3
years of professional experience
Work History
Front Desk Officer
Fordmarx Engineering Company
02.2014 - 01.2017
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with housekeeping staff to ensure rooms were clean and ready for incoming guests, minimizing delays during peak times.
- Organized guest transportation requests smoothly, coordinating with hotel drivers or external companies to meet guest needs promptly.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among guests.
Education
Bachelor Of Applied Science - Economic
09.2011
Skills
- Credit and cash payments
- Cash Handling
- Guest Services
- Microsoft Office
- Registration
- Administrative Skills
- Cash Management
- Administrative Support
Languages
English
Intermediate (B1)
Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
Flexible work hoursWork from home optionWork-life balanceCompany CultureInterests
Typing
Reading, typing
I read very well, and good in typing and filling forms.
Timeline
Front Desk Officer - Fordmarx Engineering Company
02.2014 - 01.2017
Madonna University - Bachelor Of Applied Science, Economic
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