Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Chloe Waugh

Newcastle upon Tyne

Summary

I am eager to leverage my skills in a Paralegal, where I can provide efficient support, anticipate needs, and contribute to the success of the team. From studying my Law degree it has strengthened my attention to detail and ability to manage complex tasks, while my time at Emirates has refined my ability to work under pressure and deliver outstanding service.

I am experienced with legal research, document preparation, and case management. Uses organizational skills and attention to detail to maintain accurate case files and support attorneys effectively. Knowledge of legal procedures and protocols ensures seamless workflow and contributes to successful case outcomes.

Overview

8
8
years of professional experience

Work History

Air Stewardess

Emirates
07.2024 - Current
  • Delivered exceptional service to passengers, ensuring satisfaction in high-pressure, fast-paced environments
  • Developed strong verbal and written communication skills, including the ability to interact effectively with a diverse group of people and handle inquiries professionally
  • Demonstrated the ability to remain calm and resourceful while resolving customer issues or emergencies, ensuring positive outcomes
  • Worked seamlessly within a multi-national team, collaborating with colleagues from diverse backgrounds to ensure smooth operation

Student Legal Advisor

Northumbria Student Law Office
09.2023 - 07.2024
  • Professionally interacted with and managed clients
  • Conducted interviews with witnesses and clients to confirm case details
  • In my professional role, I built and maintained a strong rapport with clients
  • Performed background research and prepared the cases of current clients
  • Provided my clients with knowledgeable advice on employment law matters relevant to their legal needs

Customer Assistant

Morrisons
05.2019 - 06.2024
  • Managing cash and overseeing tills
  • Maintaining a high level of customer service while working under pressure
  • Accomplishing difficult sales targets on a regular basis
  • Contributing to team objectives
  • Strictly followed policies and procedures to ensure ongoing compliance with the firm
  • Handled inventory control and daily opening and closing tasks

Waitress

Swan and Cygnet
06.2017 - 05.2019
  • In a busy environment, delivered timely and efficient customer service
  • Examined customers' identification documents to confirm their age
  • Accepted and managed payments via credit cards, cash, and mobile devices
  • Maintained a high degree of positive customer satisfaction by providing amiable, courteous service
  • Showed professionalism and competence in serving food and beverages while adhering to stringent standards for quality and appearance

Assistant

Rollits LLP
07.2020
  • Drafted emails and letters, took calls from clients and other parties, and managed correspondence
  • Gained real-world experience assisting a business partner of an employment law firm, analyzing current cases
  • Maintained a professional network and fostered a positive work environment
  • Analyzed data from multiple cases to provide specific case responses

Education

LLB Law Exempting -

Northumbria University
07.2024

A Level - Business, English Literature, Economics

South Hunsley Sixth Form and College
07.2020

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Verbal and written communication
  • Editing and proofreading
  • Client interaction
  • Interpersonal communication

Timeline

Air Stewardess

Emirates
07.2024 - Current

Student Legal Advisor

Northumbria Student Law Office
09.2023 - 07.2024

Assistant

Rollits LLP
07.2020

Customer Assistant

Morrisons
05.2019 - 06.2024

Waitress

Swan and Cygnet
06.2017 - 05.2019

A Level - Business, English Literature, Economics

South Hunsley Sixth Form and College

LLB Law Exempting -

Northumbria University
Chloe Waugh