CIRO RUSSO

• Confirmed appointments, communicated with clients, and updated client records.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Resolved customer problems and complaints.
• Organized, maintained and updated information in computer databases.
• Management of problems relating to the use of Company applications. Research and development of solutions to optimize processing times and costs.
• My professional figure is placed between the IT technicians and the operational part of the company.

Analysis and development to search for solution to optimize processing times and costs.