With two decades of experience in retail, I have served as both a sales assistant and a deputy store manager. My precision and organizational skills complement my passion for my work, enabling me to provide customers with a distinctive emotional experience through sales.
Launch of the inaugural Reiss corner in Italy at La Rinascente Monza
Comprehensive corner oversight
Weekly floor arrangements adhering to the company's display standards
Recruitment and training of sales personnel
Weekly and monthly reporting
I provided training, coaching, and oversight for new employees. I assisted management in recognizing workflow challenges and developing effective solutions. I submitted recommendations aimed at enhancing performance and efficiency.
Customer support Product demonstration and clarification Sales assistance and issue resolution Inventory restocking Visual displays In-store visuals
Full supervision of the boutique Regular weekly and monthly reports Visual inside and windows Onboarding and training new employees Administrative management of the point of sale .
High-profile customer relationship
Opening and closing of the cash register, entry in the register of receipts
Back office management (invoices, tax free, checks, vouchers)
Window dressing and new collections following the company policy.
Daily, weekly and monthly reporting of bees.
Monitoring of sales in order to achieve the assigned budget
Care of the assigned department with attention to compliance with the exhibition criteria desired by the company.Participation in the ordering phase of new collections and implementation of best sellers. Customer-assisted salesAssistance in the creation of tailor-made products
Sales and customer service stockroom order activities
Sales to customersStockroom management
Sales and customer service with particular attention to the presentation and explanation of the product (fabrics and processes)
Sales associate for D&G promotional campaigns.
Team collaboration Client relations Leadership skills Utilization of internet, e-mail, and office management Problem-solving Sales strategies Conflict resolution
I, Clara Maria Russo, hereby declare, in accordance with articles 46 and 47 of Presidential Decree 445/2000, and acknowledging the criminal penalties outlined in article 76 of the same decree for instances of falsification and false statements, affirm under my own responsibility that the information provided is accurate.