Claudia Di Natale
Rome,Italy
Summary
Law graduate with a strong academic background and experience in public-facing roles. Skilled in communicating effectively with diverse audiences, managing client interactions, and handling responsibilities with professionalism and discretion. Able to work efficiently both independently and as a part of a team, demonstrating reliability, organizational skills, and a solution-oriented approach.
Overview
7
7
years of professional experience
8078
8078
years of post-secondary education
Work history
ground service staff
dnata
Fiumicino, Rome
2025.02 - 2026.01
- Collaborated with airline staff to coordinate flight schedules and gate assignments effectively (for Ita airways and Ethiopian airlines)
- Assisted passengers with special need ensuring comfortable and hassle-free travel experience
- Verified passport and visa validity for international flights, adhering to strict immigration requirements and regulations
- Ensured accurate flight information was communicated to passenger, minimizing confusion and delays
- Monitored flight schedules closely, providing timely updates to passengers regarding potential delays or cancellations
ground service staff
swissport
Fiumicino, Rome
2024.04 - 2025.01
- Facilitated efficient passenger check-in processes, enhancing overall customer satisfaction-managed boarding procedures, ensuring timely departures and adherence to safety protocols (for Ita airways)
- Trained junior agents on system and procedures, fostering team development and operational efficiency
- Enhanced customer satisfaction by efficiently processing check-ins and issuing boarding passes
- Collaborated with team members to maintain high-quality service standards during peak travel times
Conference and event assistant
Spazio field
Rome, Italy
2018.11 - 2024.03
- Coordinated logistics for events, ensuring seamless execution and attendee satisfaction
- Assisted in developing event schedules, managing timelines to optimize workflow
Internship
Studio legale Petti
Rome, Italy
2023.06 - 2023.09
- Conducted legal research to support ongoing casework and litigation strategies
- Organized and maintained case files, ensuring easy access to critical information
- Managed scheduling of appointments and court dates for multiple cases
Education
High School Diploma - Scientific High School
Istituto Paritario Tozzi
Rome07.2016
Juris Doctor - Law
Luiss Guido Carli
RomeSome College (No Degree) - Intensive english program
Stafford House
Cambridge, Uk Some College (No Degree) - Summer Law Program
Fordham University
New York, USASkills
- Strong verbal communication
- Resilience and composure
- Ethical standards
- Goods receiving procedures
Timeline
ground service staff
dnata
2025.02 - 2026.01
ground service staff
swissport
2024.04 - 2025.01
Internship
Studio legale Petti
2023.06 - 2023.09
Conference and event assistant
Spazio field
2018.11 - 2024.03
High School Diploma - Scientific High School
Istituto Paritario Tozzi
Juris Doctor - Law
Luiss Guido Carli
Some College (No Degree) - Intensive english program
Stafford House
Some College (No Degree) - Summer Law Program
Fordham University