Summary
Overview
Work History
Education
Skills
Languages
Occupation
Personal Information
Further Information
HOBBIES
Timeline
Generic
CLAUDIA PASTORE

CLAUDIA PASTORE

Barcelona

Summary

Welcoming, personable individual with well-developed hospitality skills. Dedicated to exceptional customer service. Handles high-pressure situations with undeniable grace and poise. Experienced Cabin Crew member with background providing outstanding customer service to travelers.

Overview

7
7
years of professional experience

Work History

Cabin Service Agent

Ryanair
11.2022 - Current
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Monitored cabin during flights and responded to passenger inquiries or issues.
  • Ensured safety and comfort of customers onboard aircraft.

Kitchen and Pastry Manager

La Nostra Restaurant
07.2020 - 05.2022
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Delegated food preparation duties down to cooks.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Waitress and kitchen assistant

Savona 18 Suites Hotel
10.2019 - 04.2020
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Pastry chef

American Brothers Restaurant
01.2018 - 06.2018
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
  • Personalized creations for holidays, graduations, and personal events.

Pastry assistant

Leopoldo Infante
11.2016 - 12.2017
  • Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
  • Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
  • Scaled out and mixed ingredients according to recipes and procedures.

Education

Cabin Crew Initial Course -

AIR HOSTESS
ALICANTE, Spain
01.2022

Basic Support and semi-automatic defibrillator course -

INSTITUTO MEDITERRÁNEO DE PROTECCIÓN
ALICANTE, Spain
01.2022

Advanced Pastry Course -

CAST ALIMENTI ACADEMY
Brescia, Italy
01.2019

High School Diploma -

MAGISTRALE GUACCI HIGH SCHOOL
Benevento, Italy
07.2016

Professional Pastry course -

ITALIANA CHEF ACADEMY
Roma, Italy
01.2016

Skills

  • Customer Relations
  • Dependable and Responsible
  • Calm Under Pressure
  • Analytical and Critical Thinking
  • Project Planning
  • Attention to Detail
  • Multitasking

Languages

Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Occupation

Cabin Service Agent

Personal Information

  • Nationality: Italian
  • Height: 1,65m

Further Information

  • AESA Cabin Crew Attestation
  • EASA Aeronautical Medical Exam CC Class.
  • Immediate and geographical availability.
  • Driving License B

HOBBIES

  • Reading psychology books
  • Swimming
  • Gymnastics


My excellent performance as a cabin crew is due to a healthy body and mind. Sport and updating knowledge help to better manage some situations where the personality and agility of the cabin crew come into play such as emergency situations, conflicting passengers and daily issues.

Timeline

Cabin Service Agent

Ryanair
11.2022 - Current

Kitchen and Pastry Manager

La Nostra Restaurant
07.2020 - 05.2022

Waitress and kitchen assistant

Savona 18 Suites Hotel
10.2019 - 04.2020

Pastry chef

American Brothers Restaurant
01.2018 - 06.2018

Pastry assistant

Leopoldo Infante
11.2016 - 12.2017

Cabin Crew Initial Course -

AIR HOSTESS

Basic Support and semi-automatic defibrillator course -

INSTITUTO MEDITERRÁNEO DE PROTECCIÓN

Advanced Pastry Course -

CAST ALIMENTI ACADEMY

High School Diploma -

MAGISTRALE GUACCI HIGH SCHOOL

Professional Pastry course -

ITALIANA CHEF ACADEMY

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CLAUDIA PASTORE