Claudio Leone
Catanzaro
Profilo professionale
A dynamic, customer-focused professional with proven experience in the hospitality industry, specializing in front office and back office roles. Skilled in efficiently managing daily operations and supervising the team as a shift leader, ensuring exceptional service and complete customer satisfaction. I have strong expertise in accounting, guest relations, concierge services, and managing individual, group, and event reservations.
Panoramica
16
16
anni di esperienza professionale
1
1
Certificato
Esperienza lavorativa
Receptionist Employed
Starhotels S.P.A. – Starhotels Metropole
Roma, RM
2025.08 - ad oggi
- Shift Leader Liv. 1
Receptionist Employed
Starhotels S.P.A. – Starhotels Metropole
Roma, RM
2023.07 - 2025.07
- Guest Service Agent Liv. C4
Chief Entertainment officer
Art Swiss Entertainment
Sharm el Sheikh
2022.10 - 2023.04
- At the facility – Albatros Palace Resort
Chief Entertainment officer
Art Swiss Entertainment
Silvi Marina, TE
2022.06 - 2022.09
- At the facility – Grand Hotel Berti & President Hotel
Entertainment, Day Manager, Ski Guide
Art Swiss Entertainment
San Martino di Castrozza
2021.12 - 2022.03
- At the facility – BV Majestic Dolomiti Hotel
Entertainment, Day Manager, SUP Instructor
Art Swiss Entertainment
Tropea, VV
2021.06 - 2021.09
- At the facility – VOI Tropea Beach Resort
Entertainment, Day Manager
Art Swiss Entertainment
Castidas
2020.06 - 2020.09
Chief Entertainment officer
Art Swiss Entertainment
Zanzibar
2019.10 - 2020.03
- At the facility – Francorosso Royal Zanzibar Resort
Entertainment, Day Manager, SUP Instructor
Art Swiss Entertainment
Sampieri
2019.05 - 2019.09
- At the facility – VOI Francorosso Marsa Siclà
Entertainment, Stand Up Paddle Instructor
Art Swiss Entertainment
Doha
2018.10 - 2019.05
- At the facility – Francorosso Sealine Beach Resort
Entertainment, Day Manager
Art Swiss Entertainment
Guardavalle
2018.05 - 2018.09
- At the facility – Francorosso Calalandrusa Beach Resort
Entertainment, Kids Club Manager
Art Swiss Entertainment
San Martino di Castrozza
2017.12 - 2018.03
- At the facility – Hotel Fratazza
Entertainment, Sport and Tennis Manager
Art Swiss Entertainment
Alonissos
2017.06 - 2017.09
- At the facility – Futura Club Alonissos Beach Resort
Warehouse worker, Department manager, sales assistant
Rattà S.R.L.
Catanzaro
2011.05 - 2017.05
- Welcoming customers in the store and providing assistance until purchase.
- Effectively show the customer the benefits and features of the products in order to stimulate their interest in purchasing.
- Checking of incoming goods, returning any non-compliant loads to suppliers.
- Packaging of goods and carrying out cash transactions.
- Management of the point of sale or a single department, even in collaboration with other staff.
- Picking goods from the warehouse and restocking the store.
Sports Collaborator
Sports association Adrenaline Club
Squillace Lido
2015.06 - 2016.09
- Collaborator in sports and aquatic activities during the summer season.
Clerk, Department manager
Disco Express di Sestito Giuseppe
Catanzaro
2009.04 - 2010.07
- Welcoming customers inside the store by offering products, discounts and offers.
- Receiving payments via cash, POS systems, and digital vouchers.
- Refunding or replacing defective merchandise based on property policies.
- Achieving assigned sales targets through professionalism and sales skills.
- Cleaning and tidying the assigned department.
- Verifying inventory levels and alignment with warehouse inventory.
- Welcoming and informing customers about prices, discounts, and promotions.
Istruzione
Diploma 75/100 - Informatica
Istituto Tecnico Industriale Statale “E. SCALFARO”
Catanzaro01.2008
LEVEL B1 OF COMMON EUROPEAN FRAMEWORK - Lingua Straniera
Istituto Tecnico Industriale Statale “E. Scalfaro”
Catanzaro01.2008
TRINITY LIVELLO 4 - Lingua Straniera
UNIVERSITY OF READING
01.2005
Competenze
- Excellent use of PC e MS Office (OPERA Full Service)
- Team working
- Empathy and communication skills
- Leadership and team management
- Administrative and accounting expertise
- Excellent Problem Solving
- Booking and event organisation
- Correct use of hand tools
Certificazioni
B2 First, Cambridge Institute
Languages
Italian
Esperto
English
Esperto
Spagnolo
Intermedio
B1
Informazione personale
Categoria: B
Cronologia
Receptionist Employed
Starhotels S.P.A. – Starhotels Metropole
2025.08 - ad oggi
Receptionist Employed
Starhotels S.P.A. – Starhotels Metropole
2023.07 - 2025.07
Chief Entertainment officer
Art Swiss Entertainment
2022.10 - 2023.04
Chief Entertainment officer
Art Swiss Entertainment
2022.06 - 2022.09
Entertainment, Day Manager, Ski Guide
Art Swiss Entertainment
2021.12 - 2022.03
Entertainment, Day Manager, SUP Instructor
Art Swiss Entertainment
2021.06 - 2021.09
Entertainment, Day Manager
Art Swiss Entertainment
2020.06 - 2020.09
Chief Entertainment officer
Art Swiss Entertainment
2019.10 - 2020.03
Entertainment, Day Manager, SUP Instructor
Art Swiss Entertainment
2019.05 - 2019.09
Entertainment, Stand Up Paddle Instructor
Art Swiss Entertainment
2018.10 - 2019.05
Entertainment, Day Manager
Art Swiss Entertainment
2018.05 - 2018.09
Entertainment, Kids Club Manager
Art Swiss Entertainment
2017.12 - 2018.03
Entertainment, Sport and Tennis Manager
Art Swiss Entertainment
2017.06 - 2017.09
Sports Collaborator
Sports association Adrenaline Club
2015.06 - 2016.09
Warehouse worker, Department manager, sales assistant
Rattà S.R.L.
2011.05 - 2017.05
Clerk, Department manager
Disco Express di Sestito Giuseppe
2009.04 - 2010.07
LEVEL B1 OF COMMON EUROPEAN FRAMEWORK - Lingua Straniera
Istituto Tecnico Industriale Statale “E. Scalfaro”
TRINITY LIVELLO 4 - Lingua Straniera
UNIVERSITY OF READING
Diploma 75/100 - Informatica
Istituto Tecnico Industriale Statale “E. SCALFARO”