Summary
Overview
Work History
Education
Skills
Fitness and healthcare
Timeline
Generic
Costantino Fortunato

Costantino Fortunato

-
Casamassima

Summary

Highly motivated and hardworking professional with energetic mindset and insatiable desire to learn.

Dynamic and results-driven Economics and Management graduate currently working as a Restaurant Supervisor.

Core strengths include precision and reliability, operational efficiency, problem-solving and customer service excellence. Known for maintaining composure under pressure while coordinating multiple priorities. Passionate about creating positive work environments that promote both team success and business growth.

Overview

6
6
years of professional experience
9
9
years of post-secondary education
2
2
Languages

Work History

Supervisor

Fracristò S.a.s.
01.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions (more than 150 reviews on Google).
  • Resolved conflicts among team members (8 team members) promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team (8 people) by holding regular meetings and encouraging open dialogue among all members.

Restaurant Waiter

Fracristò S.a.s
01.2021 - 01.2023
  • Ensured that dining areas were organized and clean for an excellent guest experience.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment (5 new waitstaff members trained).

Accountant

Fortunato Vincenzo Commercio Ortofrutta
06.2020 - 12.2020
  • Used advanced software to prepare documents, reports, and presentations.
  • Specialized in electronic invoicing, managed the daily processing and submission of digital invoices through Italy's Sistema di Interscambio (SDI) platform. Core responsibilities included preparing, validating, and transmitting electronic invoices in the mandatory XML format required by the Italian Revenue Agency (more than 100 electronic invoicing per day)
  • Preparation of transport documents with Spring SQL software (more than 50 per day)
  • Used Microsoft Excel software to make data analysis and reports.

Assistant Waiter

Fracristò S.a.s
07.2019 - 07.2020
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
  • Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
  • Operational support

Education

Bachelor of Science - Economics And Management

LUM Libera Università Mediterranea
Casamassima
09.2019 - 10.2023

High School Diploma -

Liceo Scientifico Statale "Ricciotto Canudo"
Gioia Del Colle
09.2014 - 06.2019

Skills

Operations management

Process improvement

Customer service

Complex Problem-solving

Team building

Attention to detail

Fitness and healthcare

I'm a dedicated fitness enthusiast; my passion for fitness and weightlifting goes beyond physical appearance; I'm fascinated by exercise science and constantly research of proper form and nutrition.

Timeline

Supervisor

Fracristò S.a.s.
01.2023 - Current

Restaurant Waiter

Fracristò S.a.s
01.2021 - 01.2023

Accountant

Fortunato Vincenzo Commercio Ortofrutta
06.2020 - 12.2020

Bachelor of Science - Economics And Management

LUM Libera Università Mediterranea
09.2019 - 10.2023

Assistant Waiter

Fracristò S.a.s
07.2019 - 07.2020

High School Diploma -

Liceo Scientifico Statale "Ricciotto Canudo"
09.2014 - 06.2019

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