Costanza Givogre

• Handled customer relations issues, enabling quick resolution, and client satisfaction. Markets involved : Italy , Scandinavia , Spain , France
• handled bespoke products for active and outdoor textile biz
• textile development products with direct contact with plants in Asia ( Japan /China / Thailand ) with frequent travels to check the products
• Increased sales revenue by developing and implementing effective sales strategies travelling to meet the customers
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
• Organized promotional events and interacted with community to increase sales volume.

• Worked to build relationships with customers and built potential for additional sales with daily contact with our mills located in China , Japan and Thailand for the fashion textile biz
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Built relationships with customers and community to promote long term business growth.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals, constantly travelling to meet the clients
• Built diverse and consistent sales portfolio in Spain

Started as textile sales assistant for foreign markets (Spain , Germany and England )

Upgraded to sales person for the fashion market in England and in Spain

• Expanded customer base through targeted prospecting and networking efforts.
• Contributed to event marketing, sales and brand promotion.
• Attended monthly sales meetings and quarterly sales trainings.
• direct contacts for product development between the production and the sales - direct contact with weaving , dying and finishing plant based in Vercelli
• frequently travelling to meet the clients

• Responded to customer requests for products, services, and company information related to study tours basically in England and Ireland
• Processing the travels study demands at the system by Organizing the accommodations for students
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Italian Teacher for the consulate in Bern for 2nd generation of Italian students ; project from Consulate for specific Italian language and Grammar course for Italian heritage