Cristian Paval
Cabin Crew
Rome
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment.
Known for excellent customer relations and welcoming attitude. Offering over almost 3 years in domestic and international commercial airline industry.
Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. To seek and maintain full-time position
that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Cabin Crew
Aeroitalia
10.2024 - Current
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
Cabin Crew
Crewlink Ireland Ltd. (Ryanair)
11.2022 - 10.2024
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
- Assisted passengers with special needs, providing personalized care and support throughout the flight.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Supported smooth meal service operations by accurately taking orders from passengers, serving meals efficiently while accommodating dietary restrictions or allergies upon request.
Warehouse Worker
IKEA
06.2021 - 09.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Staff Security Agent
Ciampi Sicurezza Group
10.2020 - 12.2020
- Provided expert advice on best practices in physical security during new office space planning projects.
- Delivered an efficient response to crisis situations such as natural disasters or major incidents, ensuring the safety and security of all personnel.
- Developed comprehensive security plans for high-risk situations, minimizing potential threats to personnel and property.
- Protected company assets through diligent surveillance of premises and reporting suspicious activities promptly.
Courier
Amazon
09.2017 - 09.2020
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Followed company policies and procedures during shift.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Education
Diploma In Electronics and Telecommunications -
ITIS B.PASCAL
Rome 09.2009 - 07.2014
Cabin Crew Boeing 737-800 series Training - undefined
Security officers - undefined
SAMA SECURITY
Skills
- Preflight briefings
- Emergency care
- Crew coordination
- Interpersonal communications
Safety awareness
Passenger assistance
Customer assistance
Cultural sensitivity
Citizenship
Romanian
Personal Information
- Place of Birth: Romania
- Hobbies: Traveling, Fitness, Trekking
- Date of Birth: 12/16/94
Timeline
Cabin Crew
Aeroitalia
10.2024 - Current
Cabin Crew
Crewlink Ireland Ltd. (Ryanair)
11.2022 - 10.2024
Warehouse Worker
IKEA
06.2021 - 09.2021
Staff Security Agent
Ciampi Sicurezza Group
10.2020 - 12.2020
Courier
Amazon
09.2017 - 09.2020
Diploma In Electronics and Telecommunications -
ITIS B.PASCAL
09.2009 - 07.2014
Cabin Crew Boeing 737-800 series Training - undefined
Security officers - undefined
SAMA SECURITY
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