Cristina Strangio
Samarate
Summary
Customer service professional with proven track record in efficiently managing check-in procedures and ensuring seamless experience for travelers. Brings valuable experience in problem-solving and maintaining high-quality service standards. Known for strong teamwork and flexibility in adapting to dynamic situations.
Overview
2
2
years of professional experience
Work History
KINDERGARTEN TEACHER
ISTITUTO COMPRENSIVO I.C GALLARATE "DANTE"
- FOR A SHORT PERIOD OF TIME - SHORT SUBSTITUTIONS
PRIMARY SCHOOL TEACHER
ISTITUTO COMPRENSIVO I.C GALLARATE "DANTE"
- FOR A SHORT PERIOD OF TIME - SHORT SUBSTITUTION
POLL-WATCHER FOR THE 2023 REGIONAL ELECTIONS
CITY HALL OF SAMARATE
AIRPORT CHECK-IN AGENT
AIRPORT HANDLING SPA
04.2023 - 05.2025
- Assisted passengers with checking in for their flights
- Helped passengers with missed or delayed flights
- Collaborated with cabin crew members to prepare the gate area
- Assisted passengers with special needs, ensuring comfortable and hassle-free travel experiences.
- Verified passport and visa validity for international flights, adhering to strict immigration requirements and regulations.
- Maintained detailed knowledge of airport policies and procedures to ensure seamless operations.
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
- Collaborated with team members to maintain high-quality service standards during peak travel times.
Education
BACHELOR'S DEGREE - LINGUISTIC SCIENCES FOR INTERNATIONAL RELATIONS
Università Cattolica Del Sacro Cuore
Milan, Italy07-2022
HIGH SCHOOL LEAVING - LINGUISTIC STUDIES
Gadda Rosselli Gallarate
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Quick thinking
- Airport security regulations
- Passenger assistance
- Cross-cultural sensitivity
- Problem-solving abilities
- Attention to detail
- Excellent communication
- Safety protocols and procedures
- Adaptability and flexibility
LANGUAGE SKILLS
Mother tongue(s): ITALIAN
Other language(s)
ENGLISH: Listening C2, Reading C1, Spoken production B2, Spoken interaction B2, Writing B1
ARABIC: Listening A2, Reading A2, Spoken production A2, Spoken interaction A2, Writing A2
SPANISH: Listening A1, Reading A1, Spoken production A1, Spoken interaction A1, Writing A1
FRENCH: Listening A1, Reading A1, Spoken production A1, Spoken interaction A1, Writing A1
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
Travel, music, reading
I enjoy travelling and discovering new places and cultures, I also like music and reading.
Timeline
AIRPORT CHECK-IN AGENT
AIRPORT HANDLING SPA
04.2023 - 05.2025
KINDERGARTEN TEACHER
ISTITUTO COMPRENSIVO I.C GALLARATE "DANTE"
PRIMARY SCHOOL TEACHER
ISTITUTO COMPRENSIVO I.C GALLARATE "DANTE"
POLL-WATCHER FOR THE 2023 REGIONAL ELECTIONS
CITY HALL OF SAMARATE
HIGH SCHOOL LEAVING - LINGUISTIC STUDIES
Gadda Rosselli Gallarate
BACHELOR'S DEGREE - LINGUISTIC SCIENCES FOR INTERNATIONAL RELATIONS
Università Cattolica Del Sacro Cuore
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