Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Crizza Mae Pesca

Zamboanga City

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Motivated Job Title offering valuable contributions in all facets of administrative activities derived from diverse, Number-year background. Recognized for exemplary time management, organization, prioritization and work ethic. Welcoming clerical professional with Number years of experience in Industry office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, Task and Task. Accurate when entering information in Software and keeping organized filing systems. Friendly Job Title with Number years of experience carrying out clerical and customer service tasks. Detailed and precise when entering Type data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Professional and industrious Job Title bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Receptionist Intern

Casa Per Ferie Don Pietro Battegazzorre
05.2018 - Current
  • Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
  • Streamlined office operations by maintaining organized filing systems and managing incoming and outgoing mail.
  • Facilitated smooth communication between clients and staff through timely message delivery and accurate appointment scheduling.
  • Efficiently managed high call volumes, directing callers to appropriate departments for prompt assistance.
  • Improved office efficiency with accurate data entry, ensuring up-to-date information in company databases.
  • Contributed to a positive work environment by maintaining a professional demeanor when interacting with clients, colleagues, and supervisors.
  • Collaborated with team members to complete projects on-time while maintaining attention to detail.
  • Provided administrative support for various departments as needed, demonstrating adaptability and strong organizational skills.
  • Supported company growth by welcoming new clients, providing essential information about services, and guiding them through intake processes.
  • Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
  • Increased client retention through attentive listening, addressing concerns promptly, and offering solutions when applicable.
  • Managed multiple phone lines simultaneously without compromising quality of service or caller satisfaction.
  • Reduced wait times for appointments by efficiently handling walk-ins and identifying gaps in the schedule for same-day bookings.
  • Demonstrated excellent multitasking abilities by juggling numerous tasks concurrently while remaining calm under pressure.
  • Developed strong rapport with clientele through empathetic communication skills that displayed genuine care for their needs.
  • Consistently met deadlines on assigned projects while balancing daily responsibilities at the front desk.
  • Effectively communicated updates from management to other team members fostering open lines of communication within the organization.
  • Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
  • Supported the onboarding process for new employees by preparing necessary materials and providing clear instructions on company procedures.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Organized, maintained and updated information in computer databases.

Maintenance Assistant

Maintenance Department
06.2017 - 01.2018
  • Improved equipment efficiency by conducting routine maintenance checks and identifying necessary repairs.
  • Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
  • Reduced downtime by performing preventative maintenance tasks, extending the life of machinery and equipment.
  • Assisted in troubleshooting complex mechanical issues, leading to faster resolution and minimized production delays.
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.
  • Increased cost savings by recommending energy-efficient upgrades for facility systems and equipment.
  • Maintained a well-organized inventory of spare parts, streamlining the repair process for quicker turnaround times.

Education

Bachelor Of Arts - Religious Studies

Tabor Hills College
Tabor Hills, Cebu, Philippines

Bachelor Of Science And/with Education Degree - Early Childhood Education

Istituto Progetto Uomo
Viterbo, Italy

Skills

  • File organization
  • Meeting coordination
  • Strong organization
  • Attention to detail
  • Project support
  • Time management
  • Reception area maintenance
  • Visitor assistance
  • Supply inventory management
  • Document management
  • Typing speed
  • Administrative support
  • Mail handling
  • Calendar management
  • Travel arrangements
  • Office equipment operation
  • Microsoft Office proficiency
  • Basic bookkeeping
  • Scheduling appointments
  • Project Coordination
  • Travel Coordination
  • Data Entry
  • Travel Planning
  • Verbal and Written Communication
  • Security Understanding

Accomplishments

  • Documented and resolved Issue which led to Results.
  • Supervised team of Number staff members.
  • Achieved Result by introducing Software for Type tasks.
  • Resolved product issue through consumer testing.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Achieved Result through effectively helping with Task.
  • Managed name area.
  • Oversaw description project, resulting in improvement.
  • Assisted management with the training of Number new staff members.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Saved company $Amount per month in type costs.
  • Recognized by customers and Job Title for expedient and effective service.
  • Accomplished improvement through actions.
  • Increased office productivity Number% by implementing numerous process improvements.
  • Earned "Award" in Year.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Responded to over Number customer inquiries each day.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Updated and maintained company database to reflect current and accurate client records for more than Number accounts.
  • Positioned as key team member to transfer Number Data type from hard copy into new digital database.

Affiliations

  • Association of Information Technology Professionals

Certification

  • Certified Job Title, Company Name - Timeframe
  • Area of certification Training - Timeframe
  • Area of certification, Company Name - Timeframe

Languages

English
Upper intermediate (B2)
Italian
Intermediate (B1)
Spanish
Elementary (A2)

Timeline

Receptionist Intern

Casa Per Ferie Don Pietro Battegazzorre
05.2018 - Current

Maintenance Assistant

Maintenance Department
06.2017 - 01.2018

Bachelor Of Arts - Religious Studies

Tabor Hills College

Bachelor Of Science And/with Education Degree - Early Childhood Education

Istituto Progetto Uomo
Crizza Mae Pesca