Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crocifisso Ferrigno

Ullerslev

Summary

Dynamic operations supervisor with a proven track record at Coimec SPA, excelling in workforce planning and employee motivation. Spearheaded initiatives that enhanced customer satisfaction and safety compliance, while fostering a collaborative team environment. Adept in verbal communication and facilities inspection, driving continuous improvement and operational excellence.

Overview

3
3
years of professional experience

Work History

Supervisor of Operations

Coimec SPA
07.2024 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Interceded between employees during arguments and diffused tense situations.

Isolator

Coimec SPA
10.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

HSE Officer

Coimec SPA
09.2022 - 05.2023
  • Investigated workplace incidents thoroughly to identify root causes and recommend corrective actions for prevention of future occurrences.
  • Improved workplace safety by conducting regular site inspections and identifying potential hazards.
  • Communicated safety and environmental training material to employees and coached individuals on safety regulations and compliance.
  • Conducted risk assessments on new equipment and processes, minimizing the likelihood of accidents or injuries.
  • Assisted in obtaining necessary permits for operations, keeping projects on schedule while maintaining regulatory compliance.
  • Facilitated regular HSE meetings with cross-functional teams, fostering open dialogue about safety concerns and driving continuous improvement efforts.
  • Prepared and implemented health and safety plans to protect employees and materials for construction projects.
  • Established effective communication channels for employees to report near misses, incidents, and hazards, allowing timely preventive actions.
  • Promoted behavioral-based safety initiatives throughout the organization which contributed towards fostering a strong safety culture.
  • Worked closely with contractors to ensure adherence to established safety protocols during construction projects, reducing potential hazards onsite.
  • Used [Software] to create and submit reports of inspections, investigations and follow-up actions.
  • Collaborated with management to establish a proactive safety culture that led to a decrease in incidents and improved employee morale.
  • Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Investigated incidents, determining root causes and implementing corrective actions.

Education

High School Diploma -

Ettore Majorana Technical Institute For Surveyors
Sicily
06-2004

Skills

  • Facilities inspection
  • Program planning
  • Verbal and written communication
  • Safety procedures
  • Operational planning
  • Task delegation
  • Inventory control
  • Equipment management
  • Workforce planning
  • Problem-solving
  • FLUENT IN ENGLISH
  • Warehouse operations
  • Employee motivation
  • Client relationships

Timeline

Supervisor of Operations

Coimec SPA
07.2024 - Current

HSE Officer

Coimec SPA
09.2022 - 05.2023

Isolator

Coimec SPA
10.2021 - Current

High School Diploma -

Ettore Majorana Technical Institute For Surveyors

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Crocifisso Ferrigno