Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Dania Vivone

Salerno

Summary

Highly motivated and results-oriented individual with a strong work ethic and proven ability to excel in a fast-paced environment.

Possesses excellent communication and interpersonal skills, enabling effective collaboration and problem-solving.

Demonstrates proficiency in various computer tools, including Microsoft Office Suite (Word, Excel, Outlook), Adobe Creative Suite, and CRM systems.

Adept at prioritizing tasks, meeting deadlines, and organizing work effectively to ensure project success.

Maintains a positive and friendly attitude, fostering strong relationships and ensuring confidentiality.

Highly reliable and punctual, consistently meeting commitments and upholding high standards of performance.

Adaptable to change and new situations, demonstrating creativity and problem-solving skills in a dynamic environment.

Overview

12
12
years of professional experience

Work History

Chief Stewardess

Private Owner
Salerno
04.2023 - 09.2023
  • Coordinated all aspects of yacht charter operations, including provisioning, cooking, and interior management
  • Assisted with docking and mooring
  • Organized guest arrivals, departures, and excursions

Front Office/Assistant Administrative Secretary

RGM
Nocera
11.2022 - 01.2023
  • Managed the switchboard
  • Processed and sorted mail and email
  • Managed shipments
  • Processed requests for assistance and estimates
  • Organized staff and employee travel schedules, meetings, and appointments
  • Managed documents

Secretary/Back Office Assistant

420 Italia s.r.l.s
Salerno
07.2021 - 09.2022
  • Managed incoming and outgoing email and mail
  • Used invoices and receipts through the Italian Revenue Agency
  • Generated, sent, and tracked invoices
  • Organized meetings, appointments, and travel for staff and owners (including booking tickets, accommodations, etc.)
  • Managed files, documents, folders, and invoice cataloging
  • Processed shipments and prepared DDTs
  • Managed cash and general ledger

Receptionist

Hotel Polo Nautico
Salerno
09.2020 - 06.2021
  • Customer service and assistance
  • Reservations and check-in management
  • Room assignment and quotes
  • Cash management

Receptionist

Suite 39 Guest House
Salerno
04.2019 - 01.2020
  • Reservation management
  • Complete customer assistance
  • Coordination of external maintenance staff
  • Cash management
  • Administrative duties
  • Room assignment
  • Customer reception
  • Transaction management

Receptionist

B&B il vicolo della neve
Salerno
08.2017 - 04.2019
  • Front desk service
  • Phone calls and reservations management
  • Customer information
  • Customer registration
  • Cash management and first entry
  • Coordination of cleaning staff

Restaurant Manager

Casalingo Restaurant
Brighton
02.2013 - 07.2017
  • Customer service
  • Dining room supervision
  • Staff selection, training, and management
  • Account control and closing
  • Restaurant Manager

Restaurant Manager

Edendum Restaurant
Brighton
10.2016 - 03.2017
  • Service control
  • Supervision of dining room and kitchen staff
  • Inventory management for the purchase of supplies, equipment, food, and beverages
  • Revenue monitoring and pricing procedure modification
  • Development of marketing strategies, enhancement of advertising, and promotional campaigns for commercial growth

Real Estate Agent

La Sala Immobiliare
Salerno
11.2011 - 12.2012
  • Appointment calendar planning
  • Incoming calls and email service management
  • Real estate market research and analysis
  • Database updating
  • Insertion and care of advertising

Education

Administrative Coordinator

ASCII Formazione
Salerno
09.2023

Professional Training Certificate in Typing

ASCII Formazione
Salerno
09.2022

EIPASS - Computer Certification

ASCII Formazione
Salerno
01.2022

High School Diploma -

Technical Commercial Institute 'A. Genovesi'
Salerno
07.2008

Skills

  • Proficient in Microsoft Office Suite
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Experience with event coordination
  • Experience with paperwork processing
  • Customer Service

Languages

Italian
First Language
English
Upper Intermediate (B2)
B2
Spanish
Upper Intermediate (B2)
B2

Timeline

Chief Stewardess

Private Owner
04.2023 - 09.2023

Front Office/Assistant Administrative Secretary

RGM
11.2022 - 01.2023

Secretary/Back Office Assistant

420 Italia s.r.l.s
07.2021 - 09.2022

Receptionist

Hotel Polo Nautico
09.2020 - 06.2021

Receptionist

Suite 39 Guest House
04.2019 - 01.2020

Receptionist

B&B il vicolo della neve
08.2017 - 04.2019

Restaurant Manager

Edendum Restaurant
10.2016 - 03.2017

Restaurant Manager

Casalingo Restaurant
02.2013 - 07.2017

Real Estate Agent

La Sala Immobiliare
11.2011 - 12.2012

Administrative Coordinator

ASCII Formazione

Professional Training Certificate in Typing

ASCII Formazione

EIPASS - Computer Certification

ASCII Formazione

High School Diploma -

Technical Commercial Institute 'A. Genovesi'
Dania Vivone