Driven and accomplished Receptionist with a proven track record at Zoe Hora Hotel, adept in organization and customer service focus. Expert in managing bookings and financial tasks, leveraging Office package proficiency and superior time management to enhance departmental efficiency and service quality.
In addition to my role as receptionist, I also took care of the administrative part of the reception department. In cooperation with the finance department, I acted as a link between the respective departments for greater linearity and convergence of objectives.
Management of bookings through the use of specific computer programmes and the use of social media also for marketing purposes.
Mastery of management programmes regarding the financial and accounting side.
Use of the Office package to implement work management skills and for internal communications