Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniela Gheno

Valstagna

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience

Work History

Office Manager

Invesus
02.2023 - 08.2023
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Office Manager

Invesus
06.2022 - 02.2023
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Controlled finances to lower costs and keep business operating within budget.
  • Reported to senior management on organizational performance and progress toward goals.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Team Leader Italian Team

Invesus
06.2017 - 06.2022
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Reach all our targets

Dealer On Line

Evolution Gaming
01.2011 - 06.2017

Dealer on line, ( roulette, bj , punto banco )


Team leader Italian Team.

Education

High School Diploma -

Eugenio Barsanti
Italia

Law (Pre-Law)

Law University
Trento

Skills

  • Database Administration
  • Research and Analysis
  • Job Bidding
  • Financial Reporting
  • Office Supplies and Inventory
  • Organizational Skills
  • Email Correspondence
  • Financial Management and Reporting
  • Deposit Collection
  • Performance Improvement
  • Customer Relations
  • Microsoft Office
  • File and Data Retrieval Systems
  • Leadership and Change Management
  • Scheduling
  • Office Management Software
  • Customer Service Management
  • Excellent Multitasking Abilities
  • CRM Software
  • Monthly Closings

Timeline

Office Manager

Invesus
02.2023 - 08.2023

Office Manager

Invesus
06.2022 - 02.2023

Team Leader Italian Team

Invesus
06.2017 - 06.2022

Dealer On Line

Evolution Gaming
01.2011 - 06.2017

High School Diploma -

Eugenio Barsanti

Law (Pre-Law)

Law University
Daniela Gheno