Daniela Moran
Los Gatos
Summary
Experienced with camp administration, including staff supervision and activity planning. Knowledge of best practices in youth engagement and safety protocols. Professional with a solid background in youth program management and camp operations. Skilled in team collaboration, activity planning, and problem-solving. Consistently adaptable to changing needs, ensuring smooth daily operations. Strong leadership, communication, and conflict resolution abilities foster a positive and engaging environment for all participants.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Summer Camp Director
Bay Club Courtside
06.2024 - 08.2024
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Coordinated daily schedules for staff assignments and efficient use of shared resources throughout the summer season.
- Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Oversaw team of counselors and support team members.
- Evaluated program success using feedback from campers, parents, and staff to make informed improvements for future seasons.
- Enhanced camper experience by developing and implementing diverse and engaging programs for various age groups.
- Mentored junior counselors in their roles as they supported senior staff members during day-to-day tasks.
- Managed budget effectively, allocating resources efficiently while maintaining high-quality programming and facilities.
- Streamlined registration process to improve efficiency and customer satisfaction during enrollment periods.
- Supervised camper and team safety by issuing clear directives for ideal behaviors and required monitoring strategies.
Lead Camp Counselor
Bay Club Courtside
06.2023 - 08.2023
- Organized memorable events such as talent shows, sports competitions, and themed parties that contributed to an unforgettable summer experience for all involved.
- Adapted programs to accommodate any special needs or requests from campers or their families, creating an inclusive environment for all.
- Utilized effective time management skills to balance multiple responsibilities such as activity planning, supervision duties, and administrative tasks.
- Implemented conflict resolution techniques when needed, helping campers navigate interpersonal issues effectively.
- Collaborated with fellow counselors to design creative programs that catered to the diverse needs of camp attendees.
- Promoted positive values such as respect, empathy, and cooperation through daily interactions with both staff members and participants.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
Childcare Associate
Bay Club Courtside
06.2022 - 05.2024
- Promoted social skill development among children by facilitating structured playtime activities that encourage sharing, cooperation, and empathy.
- Contributed to a positive atmosphere by consistently modeling appropriate behavior when interacting with both children and staff members alike.
- Handled challenging situations involving conflict resolution among peers while maintaining an orderly classroom environment conducive to learning.
- Collaborated with fellow childcare associates to create a cohesive and supportive team atmosphere.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Provided support and guidance to children in conflict resolution.
- Assisted in potty training and toilet hygiene.
- Logged information regarding naps, feedings, and any medications administered.
Front Desk Associate
Bay Club Courtside
08.2024 - 01.2025
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained cleanliness and organization of front desk area.
- Answered guest questions and offered referrals to local points of interest.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
- Answered customer telephone calls promptly and appropriately handled needs.
Waitress
Boulder Ridge Golf Course
01.2024 - 01.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Leigh High School
San Jose, California06-2023
Bachelor of Arts - History And Education
Saint Mary College of California
Moraga, California05-2027
Skills
- Time management
- Parent communication
- Listening skills
- Team development
- Activity planning
- Multitasking and organization
- Positive reinforcement
- Conflict resolution and mediation
- First aid and CPR
- Age-appropriate activities
- Patience and empathy
- Motivational skills
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
Languages
Spanish
Bilingual or Proficient (C2)
Italian
Advanced (C1)
Timeline
Front Desk Associate
Bay Club Courtside
08.2024 - 01.2025
Summer Camp Director
Bay Club Courtside
06.2024 - 08.2024
Waitress
Boulder Ridge Golf Course
01.2024 - 01.2025
Lead Camp Counselor
Bay Club Courtside
06.2023 - 08.2023
Childcare Associate
Bay Club Courtside
06.2022 - 05.2024
High School Diploma -
Leigh High School
Bachelor of Arts - History And Education
Saint Mary College of California
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