Daniele Cepparulo
Ottaviano,NA
Summary
Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
11
11
years of professional experience
Work History
Sales Manager
Galliano Srl
08.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Specialist
Mdm Forwarding Srl
01.2019 - 07.2023
- Built relationships with customers and assessed needs to make product recommendations and upsell.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
Import Department Manager
Mdm Forwarding Srl
03.2014 - 12.2018
- Oversaw all aspects of the import process, from supplier selection to delivery of goods, ensuring a seamless flow of operations.
- Optimized inventory management by accurately forecasting demand and adjusting order volumes accordingly.
- Increased department productivity by training and mentoring team members on industry best practices.
- Conducted market research to identify new sourcing opportunities for cost-effective imports that met quality standards.
- Enhanced compliance with customs regulations by conducting thorough audits of documentation and procedures.
Broker Consultant
Supply & Demand
01.2013 - 03.2014
- Brokerage in commodities
- Negotiated favorable terms for clients in various transactions, maximizing profits while minimizing risks.
- Delivered detailed reports and presentations, effectively communicating complex financial concepts to clients with varying levels of expertise.
- Conducted comprehensive market research, staying up-to-date on trends and developments within the industry.
- Resolved any disputes or discrepancies promptly between clients and counterparties.
Education
Master of Science - Economics
Università Degli Studi Di Milano
MilanBachelor of Science - Political Science
Università Degli Studi Di Napoli L'Orientale
Naples, ItalySkills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Crisis Management
- Financial Acumen
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
Languages
English
Bilingual or Proficient (C2)
Timeline
Sales Manager
Galliano Srl
08.2023 - Current
Sales Specialist
Mdm Forwarding Srl
01.2019 - 07.2023
Import Department Manager
Mdm Forwarding Srl
03.2014 - 12.2018
Broker Consultant
Supply & Demand
01.2013 - 03.2014
Master of Science - Economics
Università Degli Studi Di Milano
Bachelor of Science - Political Science
Università Degli Studi Di Napoli L'Orientale
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