Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniele Cepparulo

Ottaviano,NA

Summary

Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Overview

11
11
years of professional experience

Work History

Sales Manager

Galliano Srl
08.2023 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Sales Specialist

Mdm Forwarding Srl
01.2019 - 07.2023
  • Built relationships with customers and assessed needs to make product recommendations and upsell.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.

Import Department Manager

Mdm Forwarding Srl
03.2014 - 12.2018
  • Oversaw all aspects of the import process, from supplier selection to delivery of goods, ensuring a seamless flow of operations.
  • Optimized inventory management by accurately forecasting demand and adjusting order volumes accordingly.
  • Increased department productivity by training and mentoring team members on industry best practices.
  • Conducted market research to identify new sourcing opportunities for cost-effective imports that met quality standards.
  • Enhanced compliance with customs regulations by conducting thorough audits of documentation and procedures.

Broker Consultant

Supply & Demand
01.2013 - 03.2014
  • Brokerage in commodities
  • Negotiated favorable terms for clients in various transactions, maximizing profits while minimizing risks.
  • Delivered detailed reports and presentations, effectively communicating complex financial concepts to clients with varying levels of expertise.
  • Conducted comprehensive market research, staying up-to-date on trends and developments within the industry.
  • Resolved any disputes or discrepancies promptly between clients and counterparties.

Education

Master of Science - Economics

Università Degli Studi Di Milano
Milan

Bachelor of Science - Political Science

Università Degli Studi Di Napoli L'Orientale
Naples, Italy

Skills

  • Effective Decision Making
  • Operational Excellence
  • Customer Focus
  • Strategic Visioning
  • Crisis Management
  • Financial Acumen
  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance

Languages

English
Bilingual or Proficient (C2)

Timeline

Sales Manager

Galliano Srl
08.2023 - Current

Sales Specialist

Mdm Forwarding Srl
01.2019 - 07.2023

Import Department Manager

Mdm Forwarding Srl
03.2014 - 12.2018

Broker Consultant

Supply & Demand
01.2013 - 03.2014

Master of Science - Economics

Università Degli Studi Di Milano

Bachelor of Science - Political Science

Università Degli Studi Di Napoli L'Orientale

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Daniele Cepparulo