Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Daniele Puccia

Daniele Puccia

Milan

Summary

Adept at spearheading salon operations with a flair for creativity and innovation, I significantly enhanced client satisfaction and team performance at IDOLA SALOON MILANO. Leveraging strategic planning and charismatic leadership, I excel in staff development and operations management, ensuring top-notch service and a 40% increase in repeat business.

Overview

7
7
years of professional experience

Work History

Hair Salon Director and Hairdresser

IDOLA SALOON MILANO 6
02.2024 - Current

As the Salon Manager, Hairdresser, and Barber, I play a dual role that combines my expertise in hairdressing and barbering with the responsibilities of managing salon operations. My primary duties include:

  • Hairdressing, Barbering, and Styling: I provide a range of hairdressing and barbering services, including cutting, coloring, styling, shaving, and treatments, ensuring high-quality results and client satisfaction.
  • Customer Service: I greet clients, understand their needs, provide consultations, and maintain a friendly and professional relationship to encourage repeat business.
  • Salon Management: I oversee daily salon operations, including scheduling appointments, managing inventory, and ensuring the salon meets health and safety standards.
  • Team Leadership: I supervise and motivate the salon staff, conduct training sessions, and ensure that the team delivers excellent service to our clients.
  • Client Relations: I address client feedback and complaints professionally, striving to improve service quality and client satisfaction.

Qualifications:

  • I possess strong knowledge of hair care and barbering techniques, products, and trends.
  • I have excellent organizational and leadership skills.
  • I am capable of managing a team and handling multiple tasks efficiently.
  • I excel in customer service and communication skills.
  • I am creative and detail-oriented.

Salon Manager, Hairdresser, and Barber

IDOLA SALOON MILANO
08.2021 - 02.2024

As the Salon Manager, Hairdresser, and Barber, I play a multifaceted role that combines my expertise in hairdressing and barbering with the responsibilities of managing salon operations. My primary duties include:

  • Hairdressing, Barbering, and Styling: I provide a range of hairdressing and barbering services, including cutting, coloring, styling, shaving, and treatments, ensuring high-quality results and client satisfaction.
  • Customer Service: I greet clients, understand their needs, provide consultations, and maintain a friendly and professional relationship to encourage repeat business.
  • Salon Management: I oversee daily salon operations, including scheduling appointments, managing inventory, and ensuring the salon meets health and safety standards.
  • Team Leadership: I supervise and motivate the salon staff, conduct training sessions, and ensure that the team delivers excellent service to our clients.
  • Client Relations: I address client feedback and complaints professionally, striving to improve service quality and client satisfaction.

Qualifications:

  • I have proven experience as a hairdresser/stylist and barber.
  • I possess strong knowledge of hair care and barbering techniques, products, and trends.
  • I have excellent organizational and leadership skills.
  • I am capable of managing a team and handling multiple tasks efficiently.
  • I excel in customer service and communication skills.
  • I am creative and detail-oriented.

Hairdresser and Barber

Alberto E Marzia Beauty Project
06.2020 - 07.2021

As a Hairdresser and Barber, I provide a wide range of hairdressing and barbering services to clients, ensuring they leave the salon looking and feeling their best. My primary duties include:

  • Hair Cutting and Styling: I perform haircuts, trims, and styles for both men and women, catering to their individual preferences and trends.
  • Hair Coloring and Treatments: I apply hair coloring, highlights, and various treatments to enhance and maintain the health and appearance of clients' hair.
  • Shaving and Beard Grooming: I offer traditional barbering services such as hot towel shaves, beard trims, and grooming, ensuring precise and stylish results.
  • Consultations: I provide professional consultations to clients, advising them on the best styles and treatments based on their hair type, face shape, and personal preferences.
  • Customer Service: I maintain a welcoming and professional demeanor, ensuring a positive and comfortable experience for all clients.
  • Sanitation and Safety: I adhere to strict hygiene and safety protocols, keeping my workspace clean and sanitized to protect the health of my clients.
  • Product Recommendations: I suggest appropriate hair care products and grooming tools to clients, helping them maintain their look between visits.

Qualifications:

  • I am proficient in a variety of hairdressing and barbering techniques, including cutting, coloring, and grooming.
  • I have excellent customer service skills, with the ability to understand and meet clients' needs.
  • I stay updated with the latest trends and techniques in the hairdressing and barbering industry.
  • I am detail-oriented and committed to delivering high-quality results.

Lead Barber and Hairdresser

Luciano Colombo
01.2020 - 03.2020
  • Hairdressing and Styling: I perform haircuts, styling, and treatments for clients, ensuring they receive high-quality service and results that match their preferences.
  • Barbering Services: I offer traditional and modern barbering services, including haircuts, shaves, beard trims, and grooming, providing clients with a polished and stylish appearance.
  • Customer Consultations: I provide professional consultations, advising clients on suitable hairstyles, treatments, and grooming techniques based on their individual needs and preferences.
  • Customer Service: I maintain a friendly and professional relationship with clients, addressing their feedback and ensuring their satisfaction with the services provided.

Lead Barber and Hairdresser

City SPA - Isabel Vegas
07.2017 - 06.2019
  • Hairdressing and Styling: I perform haircuts, styling, and treatments for clients, ensuring they receive high-quality service and results that match their preferences.
  • Barbering Services: I offer traditional and modern barbering services, including haircuts, shaves, beard trims, and grooming, providing clients with a polished and stylish appearance.
  • Customer Consultations: I provide professional consultations, advising clients on suitable hairstyles, treatments, and grooming techniques based on their individual needs and preferences.
  • Customer Service: I maintain a friendly and professional relationship with clients, addressing their feedback and ensuring their satisfaction with the services provided.

Education

Certificate - Hairdressing

Academia L'Oreal
Milan, Italy
12.2019

Hairdresser

School For Professional Hairstylists "La Cultura"
Ragusa, Italy
12.2015

Hairdresser

School For Professional Hairstylists "A.R.A.M"
Ragusa, Italy
12.2014

Skills

  • Operations Management
  • Staff Development
  • Staff Management
  • Strategic Planning
  • Creativity and Innovation
  • Rules and regulations
  • Charismatic Leader
  • Team Management
  • Crew collaboration
  • Issues Resolution

Languages

Italian
Bilingual or Proficient (C2)

Timeline

Hair Salon Director and Hairdresser

IDOLA SALOON MILANO 6
02.2024 - Current

Salon Manager, Hairdresser, and Barber

IDOLA SALOON MILANO
08.2021 - 02.2024

Hairdresser and Barber

Alberto E Marzia Beauty Project
06.2020 - 07.2021

Lead Barber and Hairdresser

Luciano Colombo
01.2020 - 03.2020

Lead Barber and Hairdresser

City SPA - Isabel Vegas
07.2017 - 06.2019

Certificate - Hairdressing

Academia L'Oreal

Hairdresser

School For Professional Hairstylists "La Cultura"

Hairdresser

School For Professional Hairstylists "A.R.A.M"
Daniele Puccia