Piacere, sono
Daniele Alessio De Gennaro
San Tammaro
Profilo professionale
Customer-focused Sales Assistant with retail experience and strong interpersonal skills. Empathetic, adaptable, and team-oriented, with a proven ability to perform under pressure and deliver high-quality service in fast-paced environments. Committed to creating positive customer experiences and representing the company with professionalism.
Panoramica
9
years of professional experience
Esperienza lavorativa
"DEL RE MAN"Santa Maria Capua Vetere, CE
Sales Assistant
09.2020 - 11.2025
Panoramica del lavoro
- Welcomed customers into the store with courtesy and professionalism.
- Provided direct assistance in fitting rooms, offering advice on fit, sizing, and styling combinations.
- Actively listened to customers’ needs and preferences to identify and recommend the most suitable products.
"GRAND HOTEL VANVITELLI"Caserta, CE
Front Desk Agent
10.2016 - 09.2020
Panoramica del lavoro
- Welcomed guests, registered personal details, assigned rooms, and processed guest registration forms through the hotel management system.
- Verified and confirmed incoming reservations, managing room availability and price updates.
- Handled incoming calls through the multi-line phone system, promptly responding to guest inquiries or transferring calls to the appropriate department.
"LA PERLA"Sant' Angelo in Formis, CE
Restaurant Waiter
09.2016 - 10.2016
Panoramica del lavoro
- Managed table service in a fine-dining restaurant, coordinating reservations and table setups.
- Welcomed guests, handled special requests, and resolved any complaints promptly.
- Provided attentive customer care throughout the entire dining experience, anticipating and fulfilling guest needs.
Istruzione
ITES "Leonardo Da Vinci"Santa Maria Capua Vetere, (CE)
High School Diploma from Administration, Finance & Marketing.
07.2016
Competenze
- Excellent interpersonal communication skills
- Ability to adapt quickly to changes and new environments
- Stress management skills
- Empathy
- Flexibility
- Customer reception and sales assistance
- Problem-solving skills
- Negotiation skills
LANGUAGES
Italian: Native Speaker
English: C1
Cronologia
Sales Assistant
"DEL RE MAN"
09.2020 - 11.2025
Front Desk Agent
"GRAND HOTEL VANVITELLI"
10.2016 - 09.2020
Restaurant Waiter
"LA PERLA"
09.2016 - 10.2016
ITES "Leonardo Da Vinci"
High School Diploma from Administration, Finance & Marketing.