Danijela Šaban

Overseeing and managing all legal aspects of business to ensure compliance with relevant laws and regulations such as:

Contract Management involves drafting, reviewing, and negotiating agreements with suppliers, clients, employees, and third-party service providers, including contracts for services, leases, licenses, and partnerships.

Compliance and Risk Management - ensuring the company adheres to local, national, and international laws, including labor and health and safety, environmental, and data protection regulations; identifying legal risks and implementing strategies to mitigate them.

Dispute Resolution - managing disputes such as legal claims, lawsuits, or arbitration processes; coordinating with external lawyers or representing the company in negotiations.

Intellectual Property Protection - managing thecompany's intellectual property rights, including trademarks, copyrights, and patents; ensuring the safeguarding of brand, logos, and other proprietary information.

Labor and Employment Law - providing advice on employment contracts, managing employee disputes, and ensuring compliance with labor laws related to wages, benefits, working hours, and workplace conditions.

Ensuring compliance with regulations specific to the hospitality industry, including licensing, safety standards, and requirements set by health authorities.

Corporate Governance - guiding management on governance and internal policies to ensure the company operates legally and ethically.

Insurance and Liability - advising on insurance needs, drafting insurance agreements, and addressing liability concerns, particularly concerning property damage, personal injury, and other potential risks.

Training and Awareness - conduct training for employees on legal matters, such as compliance issues, contractual obligations, and legal risks within the hospitality industry.

• Providing clarification on legal specifications to everyone in the organization over 500 employees
• Drafting and reviewing agreements, contracts, and other legal documents to ensure the Company’s full legal rights
• Preparation and drafting of documentation for Supervisory Board and General Meeting
• Communication and negotiations with external parties (clients, suppliers, regulators, public authority, external lawyers)
• Giving accurate and timely counsel to executives in a variety of legal topics (employment law, collective agreements, procurement, maintenance, construction works and repairments, hospitality operations, corporate law, corporate governance)
• Research and evaluate different risk factors regarding business decisions and operations
• Drafting internal governance policies and monitoring regulatory compliance
• Applying effective risk management techniques and offer proactive advice on possible legal issues
• Dealing with complex matters with multiple stakeholders and forces

• Led and managed a non-life insurance company with over 10% market share, over 950 employees, and an annual gross income of 163.100.000 €
• Increased market share by 51% and gross premium by 95%
• Responsible for Operational Excellence in the business segment of claims processing with an annual budget of est
• 63.000.000 €
• Responsible for leading the development and improvements of 150 existing and new products and services in the area of product/service compliance with regulatory requirements and best business practices
• Management and overseeing of high-value litigations
• Supervision and control of compliance for all internal acts of the Company and development and oversight of business compliance with a continuous positive outcome of regulatory supervisory procedures performed by the local regulator (HANFA)
• Proven track record in the start-up and growth of the new business activity on the EU market

• Led and managed the Claims Department of an insurance company with over 90 employees with diverse skills - claims adjusters, traffic experts, medical professionals
• Organized, coordinated, and supervised business operations of the fulfillment of over the 1.000.000 insurance contracts in handling over 40.000 non-life insurance claims pro year (investigation, review, and evaluation) together with claims settlements and payments at the 9 branch levels with direct responsibility to the management of the Company
• Monitored of handling customer complaints related to the fulfillment of insurance contracts
• Managed, oversaw, and handled the high-value litigations with monitoring of case law
• Monitored domestic legislation and regulations related to the claims processing
• Developed business process improvement in claims handling and created of all necessary guidelines and internal acts

Led and managed the international Claims Office of 4 employees with diverse skills

• Organized, coordinated, and supervised business operations in handling over 3.000 TPL insurance claims pro year together with claims settlements and payments with direct responsibility to the Director of Claims Department
• Management, overseeing, and handling international third-party liability claims - investigation, review, and evaluation, claims settlements, and payments.
• Monitored domestic legislation and international insurance regulations (EU directive for third-party liability insurance) related to claims processing related to third-party liability claims

• Handled all types of non-life insurance claims - TPL, P&C, D&O, GL, accident, marine, and health with direct responsibility to the Head of Claims Office at the branch level
• Collected police reports, witness statements, photos of an incident, or property damage
• Conducted interviews with claimants, witnesses, police, and experts
• Inspected, scoped, approved, and adjusted estimates of damage
• Cooperated with other employees of the Claims Office
• Provided clients with information regarding their rights and procedure guidelines
• Collaborated with loss assessors to accurately evaluate property damage.
• Identified fraudulent claims using keen observation and investigative techniques, protecting business interests.