Daria Nenasheva
Milan
Summary
Former owner of clothing brand Spray, adept in customer service expertise and marketing strategies, significantly enhanced store revenue through innovative promotional events and targeted campaigns. Leveraged networking and a deep understanding of the local market to build a loyal customer base, skillfully adapting to market shifts for sustained success. Also my main responsibilities were visual merchandising and psychology of costumers.
Overview
3
3
years of professional experience
Work History
Shop Owner
Spray
05.2019 - 09.2022
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
- Increased store revenue through effective product merchandising and targeted marketing campaigns.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
Education
Bachelor of Arts - Fashion Management
Istituto Marangoni
Milan, Italy06.2026
Skills
- Networking and partnerships
- Pricing strategy
- Customer service background
- Marketing experience
- Marketing expertise
- Social Media Marketing
- Customer service expertise
- Local market understanding
- Sales strategy development
- Gift Wrapping
- Competitor Analysis
- Client Service
- Marketing
Languages
Russian
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Shop Owner
Spray
05.2019 - 09.2022
Bachelor of Arts - Fashion Management
Istituto Marangoni
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