Dario Sementa

Head of Business Process Transformation & Process Analytics Unit

- Leading Digital Transformation of Water processes through data analysis and highlighting key insights
- Monitoring and reporting directly to the National Regulatory Authorities (Arera)
- Support to the project for the deployment and rollout of new Smart Meters, managing the Data Management and Transfer to the Central System (HES)

- Tools: SAP PM, Qlik Sense/Tableau/PowerBI for Data Visualization and Reporting, Salesforce

COMMUNICATION, MEDIA AND TECHNOLOGY

Major Italian Telco Company – Business Analytics & Digital Transformation

- PMO in the Business Analytics Unit and support for the Digital Transformation of a Multimedia platform, E2E process monitoring through the implementation of Business Dashboards for the Client

- Support the strategic decisions and marketing processes of the client through a Data Driven approach
- Creation and monitoring of marketing campaigns through Adobe Analytics tool

- Monitoring and reporting directly to the project Demand Manager

COMMUNICATION, MEDIA AND TECHNOLOGY

Major Italian Telco Company – CRM Transformation & Training Program

- PMO and support to Demand Management Lead (Project PM) for the roll out of the new CRM platform

- Spread the CRM culture among the Client Company
- PMO and support the Change Management Process and support for the end to end training program through the implementation of training material, UX and Customer Journey
- Physical and Remote Trainer in TTT Classrooms