Davi Simone

Cook assistant activity

Telephone sales and acquisition clerk, customer contact on site

Listening to customer needs and desires in order to identify and recommend the most suitable products for them.

Handling incoming calls.

Entering, checking and managing data on the company database.

Providing customer support with contractual or commercial information.

Handling complaints and grievances with kindness and patience, resolving differences in accordance with company procedures.

Managing inbound and outbound communications with empathy, listening skills and effective sales techniques.

• Optimization of delivery times by carefully planning routes.

Punctual updating of the status of outgoing orders and deliveries.

Driving the vehicle expertly even in adverse weather conditions.

Customer management during delivery and immediate reporting of any problems relating to the goods.

Transport and delivery of products within the times set by company standards.

Friendly and professional delivery of the order to the customer and management of any complaints.

Collection of delivery orders via app or directly from the restaurant.

Management of complaints in the event of delivery errors, maintaining a professional approach in interactions with customers.

Timely and constant notification to the customer in the event of problems encountered along the way.

Service at the counter and at the tables.

Cleaning and care of the equipment, the bar counter and the service counter.

Friendly welcome of customers, recording orders and managing payments at the cash register.

Care for the cleanliness and order of the bar area, arranging glasses, cups and saucers in a functional way.

Providing service quickly and courteously, ensuring customer satisfaction.

Taking orders at the counter, welcoming and satisfying customer requests.

Preparing and serving food and drinks according to the bar menu.

Communicating pleasantly with customers even during the busiest periods in order to promote a fun and positive environment.

Monitoring bar stock and promptly restocking items that are running low.

Welcoming customers at the counter and in the dining room.

Managing cash register operations and payments in cash, credit cards and restaurant vouchers.

Processing the bill and receiving payments in cash, via POS or with meal vouchers.

Collaborating with the kitchen team, ensuring speed of service and customer satisfaction.