David Houston
Roma
Summary
Proven leader with a track record of enhancing customer experience with exceptional service standards. Skilled in logistics coordination and fostering client relations, my fun, high-energy personality ensures a vibrant and welcoming atmosphere. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of Rome with excellent organizational and public speaking skills.
Overview
22
22
years of professional experience
Work History
Bar Manager
The Drunken Ship Pub
01.2018 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Increased revenue with creative marketing initiatives and promotional events.
Rome City Manager
The Abroad Connection
01.2021 - 01.2022
- Responsible for filling trips out of Rome to the rest of Europe. Assisted in creating the Rome weekend experience for students studying abroad in other European cities.
- Find ambassadors and manage The Abroad Connection Prague office with study abroad students as interns.
- Oversaw over personnel working in multiple areas.
Bar Manager
Abbey Theatre Irish Pub
10.2007 - 12.2017
Global Traveller
Various
03.2004 - 09.2007
- Backpacked and worked my way around the world through Australia, New Zealand , Asia, Caribbean and U.S.A.
- Held various positions including farm work, Hostel jobs, bartending and spring break representative in Jamaica.
Pub Crawl Manager
Homers Pub Crawl
09.2002 - 03.2004
- Promotion of the parties face to face to tourists in Rome.
- Guiding tourists safely to pubs and clubs ensuring a fun, safe experience.
- Organizing games and theme nights on the crawls.
Education
Bachelor of Science - Environmental Biology
University of Newcastle Upon Tyne
Newcastle, U.K06.2002
Skills
- Fun and high energy outgoing personality
- Logistics Coordination
- Reliability
- Effective problem solving
- Client Relations
Fishing, snowboarding, outdoors and cooking.
I have been an avid fisherman since i caught my trout aged three and have been hooked ever since! I love outdoors and you will often find me hiking and snowboarding the appenines in Abruzzo. I am an amateur chef in my spare time and enjoy hosting dinners for friends. otherwise you will find me relaxing at the beach!
Languages
English
Italian
Advanced (C1)
Timeline
Rome City Manager
The Abroad Connection
01.2021 - 01.2022
Bar Manager
The Drunken Ship Pub
01.2018 - Current
Bar Manager
Abbey Theatre Irish Pub
10.2007 - 12.2017
Global Traveller
Various
03.2004 - 09.2007
Pub Crawl Manager
Homers Pub Crawl
09.2002 - 03.2004
Bachelor of Science - Environmental Biology
University of Newcastle Upon Tyne
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