Davide D'Accorso
Milano
Summary
Savvy Senior Store Manager with 13 years overseeing staff, daily activities and business strategies. Dedicated to coaching and retaining talented employees through training, task delegation and motivational techniques. Highly skilled at overseeing operational activities ranging from accounting to complex customer issue resolution for budget control, positive experience and smooth operations.
Overview
13
13
years of professional experience
Work History
Senior Store Manager
Xacus
08.2022 - Current
- Open the first Italian Flagship store in Brera (Milano).
- Managed inventory control, cash control, and store opening and closing procedures.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Ambassador
Xacus
12.2020 - 08.2022
- Promoted brand.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Store Manager
URBAN
09.2010 - 12.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
I.T.I.S. - Informatics
ITIS J.C. MAXWELL
Nichelino 06.2008
Skills
- Budgeting and Cost Control
- Staff Management
- Store Maintenance
- Customer Loyalty
- Training and Development
- Retail Store Management
- Guest Relations
- Brand Awareness
Languages
English
Upper intermediate (B2)
Timeline
Senior Store Manager
Xacus
08.2022 - Current
Ambassador
Xacus
12.2020 - 08.2022
Store Manager
URBAN
09.2010 - 12.2020
I.T.I.S. - Informatics
ITIS J.C. MAXWELL
Similar Profiles
Francesco FardelloFrancesco Fardello
Executive Chef at Bellini CaffeExecutive Chef at Bellini Caffe
Josef YoussefJosef Youssef
Head Pizza Chef at Como Brunch - Cicina ItalianaHead Pizza Chef at Como Brunch - Cicina Italiana
Daniela LotfallaDaniela Lotfalla
Automation Business Analyst at CEVA AIR&OCEAN ITALY S.P.AAutomation Business Analyst at CEVA AIR&OCEAN ITALY S.P.A
POLINA RUSANOVAPOLINA RUSANOVA
Tirocinio at ASCACERTTirocinio at ASCACERT
Vandan BoranaVandan Borana
Senior Store Manager at Dindayal MMedicalSenior Store Manager at Dindayal MMedical