Davide Murtas
Mornico Al Serio, Via Zerra 28 (BG)
Summary
Motivated Waiter with experience serving customers in busy, fine dining restaurants. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision. Successful at building relationships with customers to increase loyalty and repeat business. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
2
2
years of professional experience
Work History
Commis De Rang
Hotel Capo D'Orso Thalasso & SPA
07.2023 - 09.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Greeted new customers, discussed specials, and took drink orders.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Bring the dishes.
- Take away the dishes.
- Wine and Beverages service.
Commis De Rang
Hotel Tirolerhof Zell Am See
04.2023 - 04.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Greeted new customers, discussed specials, and took drink orders.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Bring the dishes.
- Take away the dishes.
Commis De Rang
Centro Sportivo 'Bortolotti' - Atalanta Center
01.2023 - 01.2023
- Bring the dishes.
- Take away the dishes.
- Mise en Place
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
Commis De Rang
Hotel Tirolerhof Zell Am See
12.2022 - 01.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Greeted new customers, discussed specials, and took drink orders.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Bring the dishes.
- Take away the dishes.
- Beverages service.
Commis De Rang
Hotel Miramare - Ristorante Capo Del Molo
09.2022 - 10.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Inspected dishes and utensils for cleanliness.
- Bring the dishes.
- Take away the dishes.
Barista
Aroma
07.2022 - 08.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Beverages tasks.
Commis De Rang
Hotel Nettuno
10.2021 - 10.2021
- Bring the dishes.
- Take away the dishes.
- Greeted new customers, discussed specials, and took drink orders.
- Managed food resources, memorized orders, and coordinated customer service.
- Take Orders.
- Fill the water bottles.
- Wine and beverages service.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
Commis De Rang
Marina Rey Beach Resort
06.2021 - 09.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bring the dishes.
- Take away the dishes.
- Taking part of all the services.
- Wine and beverages service.
- Serving food.
- Bussed and reset tables to keep dining room and work areas clean.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
High School Diploma -
IS San Pellegrino
San Pellegrino Terme (BG), Italy.07.2023
Skills
- Service Prioritization
- Food Safety Understanding
- Conflict Management
- High-Volume Dining
- Guest Service
- Relationship Management
- Good team worker
- Good languages speaker
Hobbies
Fitness, Gym, Band and solo singer.
Mother Tongue
Italian.
Languages
English
Intermediate (B1)
German
Elementary (A2)
Timeline
Commis De Rang
Hotel Capo D'Orso Thalasso & SPA
07.2023 - 09.2023
Commis De Rang
Hotel Tirolerhof Zell Am See
04.2023 - 04.2023
Commis De Rang
Centro Sportivo 'Bortolotti' - Atalanta Center
01.2023 - 01.2023
Commis De Rang
Hotel Tirolerhof Zell Am See
12.2022 - 01.2023
Commis De Rang
Hotel Miramare - Ristorante Capo Del Molo
09.2022 - 10.2022
Barista
Aroma
07.2022 - 08.2022
Commis De Rang
Hotel Nettuno
10.2021 - 10.2021
Commis De Rang
Marina Rey Beach Resort
06.2021 - 09.2021
High School Diploma -
IS San Pellegrino
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