Denisa Tanasov
Bologna,Italy
Summary
Experienced Project Manager with over 14 years in the Telecommunications industry. Excellent reputation for resolving problems and improving customer satisfaction. Proactive planner and problem solver
Overview
14
14
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Client Delivery Manager
Fastweb s.p.a.
Bologna, Italy
2024.07 - Current
- Management of OLOs in routine delivery activities on Wholesale projects
- Oversight of the end-to-end process, planning, and coordination of activities
- Monitoring the progress of work and sharing weekly/monthly reports with the respective clients; Relationship management with activity owners in service and governance of system integrators; Management of projects and provisioning of SDH, Ethernet, and DWDM/OTN services for international operators in the Wholesale sector
- Technical management of standard orders and/or complex projects
- Daily interaction with operational structures.
Project Manager cluster A&B and Grey areas
Network and Operations
2019.10 - 2024.07
- Management of Special Projects – planning, coordination, and monitoring of activities; coordination of the internal work team; management of relationships with General Management and KAM
- ensuring the quality of services delivered within the expected timeframes and budget; Support to the Area Manager and Regional Operational Units for the coordination and verification of activities related to Cluster A&B and Grey Areas and their progress;
- Verification of data consistency in company systems and coordination of Regional Operational Units and suppliers for realignment actions;
- Monitoring and reporting of operational work progress; Approval of Estimated Metric Computations related to the cable areas to be implemented.
Engineering Project Manager for Fastweb
Altran Italia s.p.a.
Bologna, Italy
2018.11 - 2019.10
- Management and planning of SDH activities; Following the entire lifecycle of a device, from the design phase to hardware installation SLA monitoring
- Point of contact for special SDH and WDM projects
- BU escalation management
- Economic verification of PL Safety verification
- Analysis of specific problems during activation, through continuous interactions with the field system
Core Transmission TX Engineer for Vodafone
Altran Italia s.p.a.
Bologna, Italy
2016.06 - 2018.03
- Monitoring, maintenance, and optimization of Vodafone Italy’s Teletù fixed network
- Second-level troubleshooting on fixed network devices to ensure network stability
- Monitoring, management, and optimization of the Teletù/Vodafone fixed network with on-call shifts to ensure 24/7 coverage
- engaging suppliers and advanced troubleshooting on impacted devices.
Access Transmission Engineer Consultant for Vodafone
Altran Italia s.p.a.
Bologna, Italy
2014.06 - 2018.11
- Implementation of Vodafone Italy’s network - provisioning/configuration
- Execution of Work Orders for integration, deletion, and rehoming of circuits (ATM and IP) on MICROWAVE network (SIAE, NSN, HUAWEI), SDH network (ALU, ERICSSON MARCONI), and MPLS network (CORIANT-TELLABS, JUNIPER-MOBAXTERM)
- Support for the process of circuit swap and upgrade (Integration/swap of Tellabs routers – ABN, ABN Direct, Treechain, DualHoming, Hybrid)
- Alarm management and troubleshooting
- Remote support to field technicians during device configuration Interaction with other Vodafone IT groups (back office, planning, radio frequency)
RAN Engineer
Vodafone Romania s.p.a.
Bucuresti, Romania
2010.07 - 2014.06
- Operation, maintenance, monitoring, and troubleshooting of the network for Circuit Switching and Packet Switching circuits using 2G and 3G OSS, Huawei U2000 and M2000, and Nokia NMS systems
- Monitoring of the 4G network on NSN and Huawei eNodeB
- Monitoring of the SDH and PDH network on NSN, SIAE, Ericsson-Marconi devices
- Creation of trouble tickets for alarms directed to field technicians, other internal teams, or external partners Notification/Escalation of 3PP to other operators (WIND, TIM, H3G, Telecom Italia)
- Technical Customer Support in resolving customer complaints
- Knowledge transfer to new employees and assistance in building new competency levels for the group
Education
Master’s Degree - Mobile Communications
Polytechnic University of Bucharest
Bucharest, Romania 2010.09 - 2012.08
Bachelor’s Degree - Telecommunications Networks and Technologies
Università Politecnica di Bucharest
Bucharest, Romania 2006.09 - 2010.08
High School Diploma - Mathematics and Computer Science
National College of Informatics “Tudor Vianu”
Bucharest, Romania 2002.09 - 2006.08
Skills
- Communication and interpersonal skills
- Result-oriented
- Proactive
- Planning and programming skills
- Customer oriented
- Multitasking skills
- Analytical thinking
- Decision-making
- Information processing
- Problem solving
- In-depth knowledge of mobile access networks
- In-depth knowledge of fixed and mobile transport networks
Certification
- LEAN SIX SIGMA, Green Belt, 07/01/2023
- ISIPM, Base, 10/01/2022
Languages
Romanian
Native
English
Fluent
Italian
Fluent
Personal Information
- Date of birth: 10/02/1988
- Gender: Female
- Nationality: Romanian
Affiliations
- volunteering
Timeline
Client Delivery Manager
Fastweb s.p.a.
2024.07 - Current
Project Manager cluster A&B and Grey areas
Network and Operations
2019.10 - 2024.07
Engineering Project Manager for Fastweb
Altran Italia s.p.a.
2018.11 - 2019.10
Core Transmission TX Engineer for Vodafone
Altran Italia s.p.a.
2016.06 - 2018.03
Access Transmission Engineer Consultant for Vodafone
Altran Italia s.p.a.
2014.06 - 2018.11
Master’s Degree - Mobile Communications
Polytechnic University of Bucharest
2010.09 - 2012.08
RAN Engineer
Vodafone Romania s.p.a.
2010.07 - 2014.06
Bachelor’s Degree - Telecommunications Networks and Technologies
Università Politecnica di Bucharest
2006.09 - 2010.08
High School Diploma - Mathematics and Computer Science
National College of Informatics “Tudor Vianu”
2002.09 - 2006.08