Denise Abdel Samie
Overview
11
11
years of professional experience
Work History
Back Office Specialist
Carl Zeiss
MI
07.2023 - Current
- Sales and replecement order entry for public and private entities
- Shipment tracking
- Inventory management
- Invoicing
- Master data entry
- Returns management
Front Office - Receptionist - General Services
Teamsystem
MI
07.2022 - 07.2023
- Management of relationships with colleagues and guests
- Guest reception and profiling
- Management of electronic and postal mail correspondence
- Shipping of packages
- Booking and setup of meeting rooms
- Customer service - switchboard
- Maintenance - office security
- Vehicle fleet management
- Support for organizing corporate events
- Scheduling of medical visits
Sales Representative - Make Up Artist
Lush Srl - Estee Lauder Srl - Sephora Srl
MI
01.2016 - 01.2022
- Relationship management with visitors and customer loyalty building
- Sales associate with KPI management
- Makeup artist with appointment coordination
- Cashier managing and supervisor
- Content creator for Sephora IT social media platforms
Stage Receptionist
Hotel Holiday Inn
MI
07.2013 - 09.2013
- Manage weekly bookings
- Prepared invoices payments
- Booked and organized conferences and congresses
- Ensured guest satisfaction by providing information about upcoming events and showtimes
Education
Tourism Diploma - Tourism
ITT- Artemisia Gentileschi
MI07.2013
Skills
- Time and priority management
- Attention to detail
- Stress management
- Customer relations
- Teamwork
- Goal-oriented
Languages
Inglese
Upper intermediate (B2)
Arabo
Upper intermediate (B2)
Timeline
Back Office Specialist
Carl Zeiss
07.2023 - Current
Front Office - Receptionist - General Services
Teamsystem
07.2022 - 07.2023
Sales Representative - Make Up Artist
Lush Srl - Estee Lauder Srl - Sephora Srl
01.2016 - 01.2022
Stage Receptionist
Hotel Holiday Inn
07.2013 - 09.2013
Tourism Diploma - Tourism
ITT- Artemisia Gentileschi