Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana-Elena Surleac

Isleworth

Summary

Dedicated cleaner with proven expertise at Boxcleaning, enhancing facility hygiene through effective cleaning and sanitizing practices. Skilled in customer service and proficient in dusting techniques, I achieved zero complaints regarding cleanliness for an entire year, fostering a welcoming environment and ensuring client satisfaction through meticulous attention to detail.

Overview

2
2
years of professional experience

Work History

Cleaner

Boxcleaning
05.2023 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Fostered safer work environment by promptly addressing spills and potential hazards.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Operated buffers and burnishers to clean and polish floors.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained floor cleaning and waxing equipment.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
  • Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
  • Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
  • Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
  • Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
  • Streamlined cleaning processes to increase efficiency without compromising on quality.
  • Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
  • Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
  • Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
  • Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
  • Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
  • Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.

Education

Targoviste
Targoviste

Skills

  • Cleaning and sanitizing
  • Sweeping and mopping
  • Housekeeping
  • Customer service
  • Interior and exterior cleaning
  • Dusting techniques
  • Laundry

Timeline

Cleaner

Boxcleaning
05.2023 - Current

Targoviste
Diana-Elena Surleac